Acura of Westchester - Service Center

They make life easy!!! They always find a way to provide great service and always with a smile. Frank and George are always professional and understand that everything is a They always find a way to provide great service and always with a smile. Frank and George are always professional and understand that everything is always and "emergency" with the customer and do what they can to get things done! More

Thumbs up It was an excellent experience. I've serviced here before but he went above and beyond. He was considerate of my time and made sure to contact me w It was an excellent experience. I've serviced here before but he went above and beyond. He was considerate of my time and made sure to contact me with ample time so that they were able to service my car way before the center closed. He was friendly, professional, knowledgeable about my repairs and prompt. More

Bad Service/ Bad Quality Control I had my first service on a new Acura RLX at this dealer.. There is little that they did correctly. A-Since I drove in from Long Island, and neede I had my first service on a new Acura RLX at this dealer.. There is little that they did correctly. A-Since I drove in from Long Island, and needed a loaner car,I brought my car to service center at 9 AM, and was told to come back at 1 PM, to pick up my car. When I came back at 2 PM, they had not yet touched car,and they asked me to come back at night or the next day.I had wasted my drive out there. B-The car was not clean, as they committed, with a large mud smear along lower doors.When I pointed that out, they did clean it. C-Under a recall they installed new headlights. When I drove the car the next evening and used the headlights,other cars were flashing their headlights at me, telling me that I my brights were on, which they were not. I then noticed that headlights were unevenly installed and aimed, so that one light was blinding oncoming cars. Really !! D-They up-sold me on filling my tires with Nitrogen.I spent $ $90 for that. The tires were underinflated by dealer , and service agent could not top off the air pressure in tires, as it was too late in day when I returned a second time to pick up the car. E- I called and emailed the service dept to complain, and they simply did not bother to respond. I am glad they will not be my local dealer or service agent. More

happy and very please i was there for service and juan cordon service advisor took very good care of me i will recommend acura of westchester to any one i was there for service and juan cordon service advisor took very good care of me i will recommend acura of westchester to any one More

Great service I took in my 2016 MDX for first year service 2days ago. The management team and the service was excellent! I did not have to wait that long for my car I took in my 2016 MDX for first year service 2days ago. The management team and the service was excellent! I did not have to wait that long for my car to be ready. The whole process was easy. More

Service From the moment I got my car to every service call and maintenance, everyone is great, am very Grateful Shannon L is delight to you company, always h From the moment I got my car to every service call and maintenance, everyone is great, am very Grateful Shannon L is delight to you company, always helpful and rushing to satisfy everybody and am very please to have her around every time I service my car, Tgank you Sooo much, Gid bless you and Acura of Westchester More

Service On my fourth Acura and as a "VIP" customer I wouldn't purchase a Acura anywhere else then here. Tom maxfield in the service depot is truly a class act On my fourth Acura and as a "VIP" customer I wouldn't purchase a Acura anywhere else then here. Tom maxfield in the service depot is truly a class act gentleman and goes above and beyond to meet expectations for customer needs. He is professional and has great communication skills and feedback on what is recommended for your vehicle. Thank you Tom maxfield your the only reason why I come to the dealership because I know my car is in the right hands. More

Great service experience as usual! Beth Hicks was fantastic, she answered all my questions and I was out of the place with a loaner car within 5 minutes, pickup was similarly fast. The Beth Hicks was fantastic, she answered all my questions and I was out of the place with a loaner car within 5 minutes, pickup was similarly fast. The car servicing is trustworthy and the whole experience is great overall. More

Serviced my car Beth was my service agent. She was attentive, knowledgeable, accommodating & friendly. I will definitely ask for her when I service my car again and Beth was my service agent. She was attentive, knowledgeable, accommodating & friendly. I will definitely ask for her when I service my car again and ongoing. More

Service I always get my vehicle serviced at Acura of westchester. I try not to wait, the wait can most times be an extended period. If you have the VIP servi I always get my vehicle serviced at Acura of westchester. I try not to wait, the wait can most times be an extended period. If you have the VIP service, I'd advise either drop off, or a loaner. Good thing.... You get a free car wash afterwards.. I try to use Chris as my service advisor, as he is very friendly & knowledgable. More