Acura of Westchester - Service Center

Elizabeth White I previously had a issue with a previous service advisor that did not provide good customer service. Since changing advisor, the customer service I am I previously had a issue with a previous service advisor that did not provide good customer service. Since changing advisor, the customer service I am receiving is optimal. Elizabeth is super accomodating, pleasant and respectful. More

Excellent and professional service! I was there to service my MDX and Shannon Lemon was very courteous and professional right from when I went in to drop off my car till my car was ready I was there to service my MDX and Shannon Lemon was very courteous and professional right from when I went in to drop off my car till my car was ready to be picked up. I would highly recommend this dealership to anybody who is considering to buy an Acura. More

Efficient, Friendly and Professional I frequently bring in my car for various services such as oil change, inspection detailing etc...I always meet with Elizabeth White because her servic I frequently bring in my car for various services such as oil change, inspection detailing etc...I always meet with Elizabeth White because her service is always outstanding! She always checks in with me for updates and is extremely professional! I highly recommend Acura of Westchester. Honestly from sales to service this whole team is top notch! More

Excellent customer service! I came in for service and Beth was awesome! Very caring and efficient simultaneously. She is pleasant, upbeat and bubbly, but also knows her stuff! Wo I came in for service and Beth was awesome! Very caring and efficient simultaneously. She is pleasant, upbeat and bubbly, but also knows her stuff! Wonderful attitude to encounter especially at 8:30am on a Wednesday morning! Thank you Beth and Acura of Westchester! More

Express service Thank you Alessandra Coronel for being so honest, professional and crystal clear while providing above and beyond customer service for me today. My ca Thank you Alessandra Coronel for being so honest, professional and crystal clear while providing above and beyond customer service for me today. My car feels brand new again! I will definitely keep coming back because I know that my Acura will be in great hands at Westchester Acura. I was completely satisfied with how you were so attentive and I'm so happy with the overall feel of my car. Alessandra your devotion to provide outstanding customer service should not go unnoticed by your supervisors. They truely have a winner in you. Thank you Eduardo Marte More

Express service Thank you Alessandra Coronel for being so honest, professional and attractive today. You are a true example of how customer service should always be d Thank you Alessandra Coronel for being so honest, professional and attractive today. You are a true example of how customer service should always be delivered. I'm so happy with the outcome of my 2012 Acura TL and I personally can share with you that your make my visit memorable. Your dedication to go above and beyond customer service with your clients should not be ignored nor go unnoticed by your supervisors instead, you should be glorified and be considered a candidate for employe of the month. I will definitely keep coming back to Acura of Westchester because that where I feel comfortable servicing my car. Thank you Eduardo Marte More

A much Needed Great Experience When I first set out to come to the Dealership I was really stressed out and upset I had to even go for maintenance. I had just purchased a vehicle fr When I first set out to come to the Dealership I was really stressed out and upset I had to even go for maintenance. I had just purchased a vehicle from a dealership that was not Acura and having some car issues within the first week. I was sent to Beth as my advisor and felt that my luck had changed. Though I was having issues with my vehicle the service from Beth gave me made me proud to be an Acura owner. Though I brought to her an older Model of a car not purchased at that dealership she made me feel very much apart of the Acura family and eased my stress. She was great with communication and very understanding of my situation. Most of all she made me want to be a valued customer for years to come. I look forward to the near future to work with Beth when I'm able to trade in my vehicle to continue to be a Acura customer. Thanks Beth and Acura of Westchester for the experience. More

Greatest Customer Service Possible When I bought the car ten months ago, Vinny was as professional as you could expect and got me into a great vehicle at a great price. Today, I had When I bought the car ten months ago, Vinny was as professional as you could expect and got me into a great vehicle at a great price. Today, I had my first service and Shannon was beyond patient as I showed up four hours late, hungover to the point of almost being comatose, ran away with the keys forcing her to chase me to a restaurant to get them, and then washing the vehicle herself. If I wasn't sold on Westchester Acura before, I absolutely am now. More

Beth Hicks was helpful I appreciated that Beth called me a few times to keep me apprised of the progress on my auto repair, and had the car ready when promised. She was a pl I appreciated that Beth called me a few times to keep me apprised of the progress on my auto repair, and had the car ready when promised. She was a pleasure to deal with. More

Reliable Service Advisor George Brunner is incredible and shows to be consistent in delivering excellent service. He went above and beyond, making every effort to assist and f George Brunner is incredible and shows to be consistent in delivering excellent service. He went above and beyond, making every effort to assist and followed up to make sure I was all set. Service like this, once again, leaves me grateful that I am an Acura member. I recommend George for the quality of customer service he continues to provide. More