Acura of Westchester - Service Center

Great Dealership fast and friendly service from the service center, i now know where ill be buying my next Acura and to get any future parts for my car thanks a thousa fast and friendly service from the service center, i now know where ill be buying my next Acura and to get any future parts for my car thanks a thousand for all your help . More

Service Maintenance The rep was very courteous, professional and friendly. She was very helpful and clear on the service that was going to be performed and kept me inform The rep was very courteous, professional and friendly. She was very helpful and clear on the service that was going to be performed and kept me informed of the progress. More

Service Beth was very professional and went the extra mile to help. I was very satisfied with the service and would recommend her to others. Thanks Beth was very professional and went the extra mile to help. I was very satisfied with the service and would recommend her to others. Thanks More

The workers there are always smiling. The reason for me giving the rate that i did is because the workers there make you feel very comfortable and there very helpful. In the service area i The reason for me giving the rate that i did is because the workers there make you feel very comfortable and there very helpful. In the service area is the samething, very helpful people and the refreshments are a plus. More

Service visit Acura of weschester has the fastest best and friendliest service dept I have ever dealt with My account rep beth hicks makes you feel like family A Acura of weschester has the fastest best and friendliest service dept I have ever dealt with My account rep beth hicks makes you feel like family All customers More

Excellent Service Beth Hicks made this a very comfortable experience. She is an excellent representative of the company she works for...She went out of her way to make Beth Hicks made this a very comfortable experience. She is an excellent representative of the company she works for...She went out of her way to make sure my car was cleaned when I can back to pick it up. THANK YOU BETH!! More

Excellent Beth Hicks was very helpful in assisting me with service on my2016 Acura. As well she offered to have the car washed which is always a nice thing to t Beth Hicks was very helpful in assisting me with service on my2016 Acura. As well she offered to have the car washed which is always a nice thing to throw in. Thank you More

Feeling special George Bruner is always extremely helpful and efficient. I can't say enough on how important I feel whenever I go there. Thumbs up to the whole team!! George Bruner is always extremely helpful and efficient. I can't say enough on how important I feel whenever I go there. Thumbs up to the whole team!! More

super duper We just recently purchased a 2013 rdx with 27000 miles . it was on our short list to get it to a dealer to give it a once over. I was walking out of T We just recently purchased a 2013 rdx with 27000 miles . it was on our short list to get it to a dealer to give it a once over. I was walking out of The hardware store in New Rochelle and spotted a man in an Acura Polo. I asked him if there was a dealership around, and told him my situation. His friendliness off the lot was a sure sign to me that this man knows what customer service means. Danny Giannotti, a sales manager at Acura of Westchester, gave me his card and told me to call so he could set me up with the service appointment; again above and beyond because he did not have to get involved in my service appointment. But I called and he linked me to Shannon Lemon, and she seamlessly continued this friendly and accommodating experience. They provided me with a loaner and a VIP discount on the visit, both of which I did not really deserve. But first class service seems to be the name of the game here. Knowledgeable Individuals providing excellent customer care can only be provided by those who take pride in their jobs. Respecting the customer as a guest in your house is a trait not all people in the service industry can grasp, but these two got it down pat. Oh, and my car was also taken good care of as well! Thank you !! -Christopher Truffini More

Excellent Service & Responsiveness I was in a pinch and needed cross boards installed on my 2015 MDX as i am taking a son off to college and needed to be able to transport items on the I was in a pinch and needed cross boards installed on my 2015 MDX as i am taking a son off to college and needed to be able to transport items on the roof. I spoke with Beth on a Monday afternoon, told her what i needed, and she delivered with a great price, had me in for service the next morning at 7:30 am and out by 9 am. Beth was really excellent, appreciative of my situation and sensitive to getting it done early and quickly in the morning so i could head back the office in Manhattan. While I did not lease my car at Acura of Westchester, I will be returning there for future service and will plan to lease my next Acura there also. More