Acura of Westchester - Service Center

Superb customer service Jennifer is an absolute blessing helping me with getting my vehicle serviced and making it as painless and smooth as possible ! I would highly recomme Jennifer is an absolute blessing helping me with getting my vehicle serviced and making it as painless and smooth as possible ! I would highly recommend anyone with an Acura to come to this prestigious dealership and work with this amazing team! A1 customer service and professionalism. More

Awesome service Jennifer is very helpful and very sweet!! Very informative and attention to the client! Jennifer answered all my questions and was very helpful with Jennifer is very helpful and very sweet!! Very informative and attention to the client! Jennifer answered all my questions and was very helpful with the loaner! More

Service of my RDX Acura Acura's service advisor was extremely helpful: Alessandra Coronel went beyond to help me, bringing me and picking me up from the train station. The Acura's service advisor was extremely helpful: Alessandra Coronel went beyond to help me, bringing me and picking me up from the train station. The service department offers a very good service and their advice are always spot on. More

Xavier (mechanic) & george(service)above&beyond! I'll spare you details but have to say I had a great experience with Acura of Westchester from soup to nuts. Xavier and George went above and beyond t I'll spare you details but have to say I had a great experience with Acura of Westchester from soup to nuts. Xavier and George went above and beyond to solve my car problems. Both exemplified professionalism, patience, care, smarts! top knotch service all around! Will always choose to bring my car here! Thank you both very much! ...and personable too :) More

Superb! My wife and I were absolutely delighted to find Beth Hicks who we knew from the now defunct Acura of Manhattan, a Service Advisor at Acura of Westche My wife and I were absolutely delighted to find Beth Hicks who we knew from the now defunct Acura of Manhattan, a Service Advisor at Acura of Westchester. Beth is thoroughly competent, extremely conciensious, and uniquely customer oriented. We just picked up our repaired Acura, it having suffered dammage gratis a NYC Taxi. Beth guided us through the whole, unfamiliar process involving insurance, car rental, body work, etc. with aplomb. There was no stress, and our Acura is as good as new. No matter how good the shop, and Acura of Westchester's is top notch, one's service advisor defines the customer's experience. My wife and I are most fortunate to have Beth Hicks to rely upon. More

Excellent service Prompt service, in and out. Beth Hicks is great, she remembered my from when she was with Acura of Manhattan and always provides great service. She' Prompt service, in and out. Beth Hicks is great, she remembered my from when she was with Acura of Manhattan and always provides great service. She's attentive and always friendly. She notifies me whenever the service is complete, paperwork in order, in and out. Greatly appreciated. More

Each time i visited i received great service. George Brunner is a very nice person and has shown great customer service to me as well as keeping me updated on the service being preform on my car George Brunner is a very nice person and has shown great customer service to me as well as keeping me updated on the service being preform on my car More

I would like to speak about excellent service received! I had a transmission problem and with the assistance of Shannon Lemon and her service manager Elizabeth White and Chief mechanical technician (name I had a transmission problem and with the assistance of Shannon Lemon and her service manager Elizabeth White and Chief mechanical technician (name unknown). My transmission was replaced in a week and I am a happy customer. All my greatest thanks go out to the above individuals. More

Customer service I have recently purchased a 2015 Acura ILX. It was my first time going to Acura of westchester for servicing. My service advisor George brunner was ve I have recently purchased a 2015 Acura ILX. It was my first time going to Acura of westchester for servicing. My service advisor George brunner was very helpful. He had reached out to me every step of the way when my vehicle was in the service center. It was the best experience I have ever had. I cannot thank George enough for everything that he did for me. I would definitely refer all my friends to me. A+++ More

Excellent Service Experience George Brunner was very pleasant, knowledgable and thorough. He responded professionally to my questions and planned my service by ordering the necess George Brunner was very pleasant, knowledgable and thorough. He responded professionally to my questions and planned my service by ordering the necessary parts in advance, eliminating the need for followup visits. He also informed me of factory recall. More