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Acura of Westchester
Larchmont, NY
4,277 Reviews
What really sets an Acura dealership apart these days?
Value, Selection and Price
You're a Smart Shopper! You know what it takes to find a great deal on a New Acura or Certified Pre-Owned Acura in Larchmont. Whether you're looking for the perfect new vehicle or a great deal on a Low Priced Car or Low Mileage Car, you can be in-control as you use the Acura Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!
Save Time and Money
You can research new Acura vehicles from the Research Tools of this site. If you see something you like, you can easily call us.
Convenient Location
To visit our dealership, check our Map and Location and Department Hours – we would like to meet you in person and help you with your car ownership needs. Our dealership is conveniently located in the Larchmont area and worth the drive.
Service, Parts, Accessories
When it's time for regularly scheduled Service, Maintenance or Repairs, we hope you'll consider our modern and friendly Service Department. If you need Parts or Accessories for your Acura we're glad to help and have departments standing by and ready to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,277 reviews
December 18, 2012
This was my first service appointment for my new car. I was excited. I was there to have my oil changed and tires rotated. I had some questions about the cars performance and an issue with the stereo. was excited. I was there to have my oil changed and tires rotated. I had some questions about the cars performance and an issue with the stereo. When I pulled up for service, the lot is so cluttered with cars, you couldn't even park and walk in. There was no one tending the lot with direction. I just left my car blocking other cars from proceeding just so I could go inside to check in. I would think that an operation this size would have someone tending the lot. Just totalling unsatisfactory. The lot was "chaos" ok $55.00 for an oil change and correct a problem with the stereo. I couldn't wait around, I reiterated to the person servicing me that I had previously scheduled to have a loaner available. He said oh yeah and said he had a TSX available. When the car was presented to me 1. The car wasn't even cleaned...it was a white TSX however, the car looked like it hadn't been washed in 3 or 4 weeks. It was so dirty you could see 100 finger prints on the truck lid. 2. The interior of the car hadn't been cleaned either. Just an unpleasant experience all round. There was a rotten apple in the cup holder. JUST GROSS!!! When I returned the loaner car, no pleasantries, just "go see the cashier" The cashier was nice, friendly and organized. No one talked to me about what was done to the car or whether the issue with the stereo was addressed/resolved. NOTHING!! I will NEVER return to this dealership. If someone asked, I will share my experience as I have here above. Please Please improve customer service. signed ashamed loyal acura owner More
by usmc7789
Employees Worked With
not sure
December 13, 2012
Jonathan was very friendly and professional. He was very knowledgeable about acuras products and what they had to offer. It was a great experience!! I would recommend going to see him to anyone who needs knowledgeable about acuras products and what they had to offer. It was a great experience!! I would recommend going to see him to anyone who needs a new or used vehicle. I am definitely going to be a repeat customer. More
by dgray9047
Employees Worked With
Jon Zung
December 12, 2012
Acura of Westchester offered phenomenal service. They made me feel comfortable and Kelly was great. This has been by far the best sales experience I have ever had. Acura of Westchester will be highly rec made me feel comfortable and Kelly was great. This has been by far the best sales experience I have ever had. Acura of Westchester will be highly recommended. More
by kroberts605
December 12, 2012
From the minute I got to Acura to the minute I drove out in my new car, the salesman, business manager were wonderful. This was the fastest that i ever purchased a car. They were thorough, friendly and acco in my new car, the salesman, business manager were wonderful. This was the fastest that i ever purchased a car. They were thorough, friendly and accommodating. A great experience. I would highly recommend them. More
by Marpad
Employees Worked With
Vincent Paciariello
December 12, 2012
It was a true pleasure buying a car from Acura of Larchmont and especially my sales person Jonathan. He was very knowledgeable about the Acura line and all of the features that came with the cars. Larchmont and especially my sales person Jonathan. He was very knowledgeable about the Acura line and all of the features that came with the cars. He was able to answer any question I had and when he didnt know the answer he found it out immediately for me. I would definately buy a car from there again. More
by reddyj31
Employees Worked With
Jon Zung
December 11, 2012
This was the best auto purchase experience I have ever had and I have bought at least 10 cars in my life. Kelly was a pleasure to work with--knowledgeable, friendly, honest. She even gave us a gift for had and I have bought at least 10 cars in my life. Kelly was a pleasure to work with--knowledgeable, friendly, honest. She even gave us a gift for purchasing the car from her, an extra special touch that goes a long way with a client. Our conversation with Danny served to confirm that this dealership is unique in our experience. He also was friendly, knowledgeable and honest. There seemed to be none of the sales manipulation that I have experienced so often in purchasing cars. Of course they are interested in selling me a car and we all know that, but they do it in a direct and respectful manner. They were also extraordinarily customer service oriented and negotiated generously and easily. I love that each customer is assigned a service person for repairs and upkeep that will work with them throughout the life of the car. I give them the highest rating possible! More
by Debjeffery
Employees Worked With
December 11, 2012
We visited all three Westchester Acura dealers in our pursuit of a new 2013 RDX. Our final stop and where we purchased was from Acura of Westchester. Brianna Tozzo was friendly and listened to what we ne pursuit of a new 2013 RDX. Our final stop and where we purchased was from Acura of Westchester. Brianna Tozzo was friendly and listened to what we needed. There was no typical auto dealer nonsense (those dealers will remain nameless) and we worked out a quick deal. It is sad that this is a rare occurence when purchasing a car today but thankfully our experience with Acura of Westchester was great. I am looking forward to our first service with them and will review that when the time comes. More
by rtc27
Employees Worked With
December 10, 2012
We recently purchased 2012 Acura MDX from Westchester of Acura. Had purchased many diff cars in past thru many verity of dealers in NJ. Brianna was a very very pleasure to deal with. She was friendly, knowl Acura. Had purchased many diff cars in past thru many verity of dealers in NJ. Brianna was a very very pleasure to deal with. She was friendly, knowledgable and full of energy. If you're interested in leasing or buying an Acura, we 100% recommend Acura of Westchester and Brianna Tozzo. THANK YOU SO MUCH BRIANNA FOR THE PLEASURABLE EXPERIENCE!!! YOU ARE AT 7 STAR SERVICE LEVEL. THANKS!!! More
by Nayanapatel
Employees Worked With
December 08, 2012
I just leased an Acura TSX working with Kelly Ryder and John Castiello and it was a GREAT experience. Kelly and John were both terrific to work with -- friendly, trustworthy, knowledgeable, competent, low John Castiello and it was a GREAT experience. Kelly and John were both terrific to work with -- friendly, trustworthy, knowledgeable, competent, low pressure, and made the process very easy for me. They worked with me to make sure that the process ran smoothly, took care of the paperwork, and had the new car cleaned and ready on time. There were no bumps in the road or complications in the process. When I picked up the phone earlier today, Kelly took extra care to pair my phone to the bluetooth, make sure I knew how the systems worked, and send me off with a smile on my face and eager to enjoy my new car. This is the second car I have leased through Acura of Westchester and I would definitely use them again. More
by mmedin
December 08, 2012
This is the third Acura I have purchased from Acura of Westchester. Kelly Ryder was very helpful throughout the entire process. This was the best buying experience thus far. Go see her she is awesome!! Westchester. Kelly Ryder was very helpful throughout the entire process. This was the best buying experience thus far. Go see her she is awesome!! More
by raquelsavey
Employees Worked With
Kelly Ryder
