Acura of Westchester
Larchmont, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,273 reviews
Absolutely LOVED this dealership, such a pleasure to work with. Very attentive to my needs & listened to exactly what I wanted. That is extremely hard to find when searching for a new car. The customer servi with. Very attentive to my needs & listened to exactly what I wanted. That is extremely hard to find when searching for a new car. The customer service and ease of leasing a new vehicle here is unmatched. Anthony Rodia and Frankie Ferraro were so helpful and accomodating through out the entire process. If you or anyone you know is in the market for a new Acura i would highly recommend paying a visit to Anthony Rodia or Frankie Ferraro for any/all of your needs. Im positive you will leave one happy customer! More
This is the second or third car I have bought from Rich Link. He has always been pleasant, courteous and appreciative of my business and concerned about my satisfaction with the vehicles and the buying exp Link. He has always been pleasant, courteous and appreciative of my business and concerned about my satisfaction with the vehicles and the buying experience. He gave me opportunities to ask questions and answered them candidly. Of course, we bargained a bit over the final price, but in an acceptable manner. I am fully satisfied. More
I went in to inquire about a new TSX and spoke with Kelly. She was so informative and gave me such a great deal that I upgraded to the TL and left with the car that very same day...She was professiona Kelly. She was so informative and gave me such a great deal that I upgraded to the TL and left with the car that very same day...She was professional, friendly and extremely knowledgeable on all the Acura products. More
I have given this rating for quality customer service, ease of transaction, and an overall well-coordinated, hassle-free buying experience to my sales consultants, Miss Tozzo and Mr. Pietro, who were very ease of transaction, and an overall well-coordinated, hassle-free buying experience to my sales consultants, Miss Tozzo and Mr. Pietro, who were very accommodating and helpful throughout the whole process. I would recommend Acura of Westchester to anyone contemplating purchasing an excellent vehicle while receiving excellent professional sales service. More
Vincent was knowledgable, responsive, found me the exact car i wanted at a competitive rate, got creative with the financing & made the buy out of my old lease a breeze. car i wanted at a competitive rate, got creative with the financing & made the buy out of my old lease a breeze. More
Best Acura dealer in the Tri-State area by far. Been going to Acura of Larchmont for the pass few years for service and parts and I always leave there happy. The Staff is always extremely helpful and al going to Acura of Larchmont for the pass few years for service and parts and I always leave there happy. The Staff is always extremely helpful and always look to satisfy customers. Overall Great Dealership! More
After reading multiple reviews I am very surprised by the experience I had with Acura of Westchester. Not one salesperson attempted to speak with me or make any contact whatsoever. My husband and I walked experience I had with Acura of Westchester. Not one salesperson attempted to speak with me or make any contact whatsoever. My husband and I walked around the lot for about 15 minutes without as much as a smile from any of the salespeople. We were never offered any assistance nor were we even greeted. Everyone just pretty much looked at us as we walked from vehicle to vehicle. One employee did put on his jacket and come out but he never said anything. He simply walked over to one of the vehicles and did whatever he was doing. I decided to take my money elsewhere and its unfortunate because I really had my heart set on Acura. I've never experienced such poor customer service when visiting a car dealership. I arrived totally excited and left totally disappointed. It really makes me wonder what the reasoning is behind this since Acura of Westchester's website pretty much guarantees customer satisfaction. More
We have been going to Acura of Westchester for almost 20 yrs. We have bought or leased our last 10 cars from them. The service is great and when we go there we are treated like family. At most car dealersh yrs. We have bought or leased our last 10 cars from them. The service is great and when we go there we are treated like family. At most car dealerships employee turnover is usually high but at Acura of Westchester it's always good to see the same faces year after year. That says a lot about a dealership when their employees are their for a long time it means that they are treated well and in turn they treat their customers well too. Rob and Kelly are always there to help us with all our needs and listen to what we want and make it happen with smiles on their faces. They are always professional and well versed in all the information they need to make a good deal. We have sent many of our friends here and will continue to do so. More
Kelly worked very hard during the snowstorm to get us our car on time. When I went to look for Kelly after visiting the Finance Dept. I coulnd't find Kelly. Where could she have possibly gone I thought. I ha car on time. When I went to look for Kelly after visiting the Finance Dept. I coulnd't find Kelly. Where could she have possibly gone I thought. I have to get home. AS I stepped out into the driving snow I found Kelley all bundled up putting on our new License plates. WOW! talk about service. Thanks Kelly and Ken. it was as smoothe a deal as you can get.T&J. More
I wanted to start off this review by saying that I NEVER do online reviews. Based on my recent experience with both Brianna and Acura of Westchester, I had to take the five minutes to give them both the kud do online reviews. Based on my recent experience with both Brianna and Acura of Westchester, I had to take the five minutes to give them both the kudos they deserve. I used to hate car shopping because of how long it takes and because of the run-around you usually get from most dealerships. The entire process to trade-in my old vehicle and to get my new one took only 3 hours!!!! UNBELIEVABLE! Brianna was extremely professional, friendly, and knowledgable. She didn't try to upsell me and even made recommendations on how to save money and what accessories were worth buying. I am a life long Acura customer! Make sure you go see Brianna when it's time to buy your next car! More