Acura of Westchester

My husband and I have worked with Shannon before for our car's routine service. I recently called because the shock absorbers in my trunk broke and the trunk would not stay open. I was in a panic because car's routine service. I recently called because the shock absorbers in my trunk broke and the trunk would not stay open. I was in a panic because I was leaving for vacation and was unable to use the trunk. Shannon was very helpful and made sure to have the parts sent the next day. She went out of her way to have my trunk fixed and have me come in at my convenience . Although I waited with my children, she had the car ready as soon as she could. Shannon was extremely helpful and a pleasure to work with. I look forward to working with Shannon in the future. More

Shannon Lemon was amazing!!! She took her time to go over all of the details of the service I requested, and she was patient with me. I often ask lots of questions, and she helped me through all of them wi all of the details of the service I requested, and she was patient with me. I often ask lots of questions, and she helped me through all of them with a professional attitute. Due to the exceptional service I will go again to this Dealership. Thank you Shannon for your excellent customer service. Geraldo Ducasse More

I recently had the pleasure of leasing an Acura TSX through Acura of Westchester and working with Brianna Tozzo . Brianna’s professionalism and engaging personality made my leasing experience an enjoy through Acura of Westchester and working with Brianna Tozzo . Brianna’s professionalism and engaging personality made my leasing experience an enjoyable one. She helped guide me through the decision making process as well as the leasing process. I am extremely satisfied with her service and attentiveness to my needs. I would highly recommend Acura of Westchester and especially Brianna Tozzo who is an asset to this dealership! More

Great experience they were accommodating especially when seeking the car that I wanted. I would recommend this dealer to anyone who is seeking a new Acura or a Certified Acura Vehicle. seeking the car that I wanted. I would recommend this dealer to anyone who is seeking a new Acura or a Certified Acura Vehicle. More

After test driving many vehicles I landed myself at Acura of Westchester to drive the Rdx. As we arrived we were assisted by Phil Giorgio. He was great! He knew the product in and out and had an answer for a of Westchester to drive the Rdx. As we arrived we were assisted by Phil Giorgio. He was great! He knew the product in and out and had an answer for all of our questions. We had no intentions of buying a car that day but we felt so comfortable with Phil compared to all the other dealers we went to and decided to go with Phil and Acura of Westchester. I must say we were not the easiest people to deal with and Phil hung strong with us and all of our requirements. If anyone chooses an Acura you must see Phil at Acura of Westchester where they will treat you like family. More

I came to Acura of Westchester after deciding to trade in my Ford. My primary concern was keeping my monthly costs down without compromising my choice of cars. My salesman recommended the exact color and m my Ford. My primary concern was keeping my monthly costs down without compromising my choice of cars. My salesman recommended the exact color and make - an Acura MDX. The only thing I was disappointed in was not getting the tech package but it was a midunderstanding. I picked up my car last week and have been elated with my lease purchase. I was so happy with their customer service that I am looking to purchase my son's first car from them as well! More

I would be remiss to not express my gratitude for the exemplary customer service I have received from Ken Hicks and his staff at Acura of Westchester. I have leased two MDX's and took my mother in law to exemplary customer service I have received from Ken Hicks and his staff at Acura of Westchester. I have leased two MDX's and took my mother in law to lease an RDX. The sales staff is knowledgable and they provide all of the information and then allow you the time to process it without the hard sales pitch. The service department is attentive, organized and extremely courteous. They provide you with a loaner vehicle if your repair will take any length of time and when you return to pick up your car you will find it washed and vacuumed! It is evident that Ken Hicks has created an environment where " above and beyond" is the dealership motto! Acura of Westchester has earned a customer for life in me! More

Looking for a new car is not always easy, but the Acura of Westchester dealership made it very easy for me and my father to pick out the perfect car for me. Brianna Tozzo and all the other members of the d of Westchester dealership made it very easy for me and my father to pick out the perfect car for me. Brianna Tozzo and all the other members of the dealership were very kind, extremely helpful, and made the overall experience very comfortable and stress free. I am absolutely in love with my new car. It couldn't be more a more perfect fit to my personality and my purposes for driving such as school and work. Also, my father feels very comfortable knowing I am in a safe vehicle while I am away at college. Acura of Westchester took great care of us and lead us completely in the right direction. I thank Brianna and the rest of the gang for that! Keep up the good work! More

This dealership is xery good,the workers there are excellent,friendly,very reliable.they take such good care of you.I will refer any one to this dealer,there prices are very reasonable excellent,friendly,very reliable.they take such good care of you.I will refer any one to this dealer,there prices are very reasonable More

I had spoken with John on the dealers internet chat and made a deal for a 2012 RDX. Scheduled an appointment to have my fiance go and test drive/purchase the vehicle. On her way there she got cuaght in a made a deal for a 2012 RDX. Scheduled an appointment to have my fiance go and test drive/purchase the vehicle. On her way there she got cuaght in a bad storm and never made it. I immediatly called the dealership to inform them. John was not available so I left the message with the front desk for him to call me back. This was at 6:00pm and the dealership closed at 9:00pm. Never got a call back. I called the next morning at 9:00am to inform him she was on her way. He was again not available. About 30 minutes later he reaturns my call from the previous night and I tell him she is already on her way, and he says great, I will be waiting for her to test drive the vehicle. She arrives and like he said the RDX was waiting for her and she test drove it. After going back to his office to do the finacing, he told her "Oh sorry that vehicle was sold last night" She immediatly called me and I spoke to him and told him, why would you not tell me this earlier, she had to drive 40 miles to get there and he said well I told you to put a deposit down yesterday over the phone, which was a complete lie. then he proceded to trey to convince to buy and MDX. What a joke this guy and dealership is. In this economy and information age, you wont get too far treating customers that way. I will post this experience everywhere I can possibly find!!!!! More