Acura of Westchester

I would be remiss to not express my gratitude for the exemplary customer service I have received from Ken Hicks and his staff at Acura of Westchester. I have leased two MDX's and took my mother in law to exemplary customer service I have received from Ken Hicks and his staff at Acura of Westchester. I have leased two MDX's and took my mother in law to lease an RDX. The sales staff is knowledgable and they provide all of the information and then allow you the time to process it without the hard sales pitch. The service department is attentive, organized and extremely courteous. They provide you with a loaner vehicle if your repair will take any length of time and when you return to pick up your car you will find it washed and vacuumed! It is evident that Ken Hicks has created an environment where " above and beyond" is the dealership motto! Acura of Westchester has earned a customer for life in me! More

Looking for a new car is not always easy, but the Acura of Westchester dealership made it very easy for me and my father to pick out the perfect car for me. Brianna Tozzo and all the other members of the d of Westchester dealership made it very easy for me and my father to pick out the perfect car for me. Brianna Tozzo and all the other members of the dealership were very kind, extremely helpful, and made the overall experience very comfortable and stress free. I am absolutely in love with my new car. It couldn't be more a more perfect fit to my personality and my purposes for driving such as school and work. Also, my father feels very comfortable knowing I am in a safe vehicle while I am away at college. Acura of Westchester took great care of us and lead us completely in the right direction. I thank Brianna and the rest of the gang for that! Keep up the good work! More

This dealership is xery good,the workers there are excellent,friendly,very reliable.they take such good care of you.I will refer any one to this dealer,there prices are very reasonable excellent,friendly,very reliable.they take such good care of you.I will refer any one to this dealer,there prices are very reasonable More

I had spoken with John on the dealers internet chat and made a deal for a 2012 RDX. Scheduled an appointment to have my fiance go and test drive/purchase the vehicle. On her way there she got cuaght in a made a deal for a 2012 RDX. Scheduled an appointment to have my fiance go and test drive/purchase the vehicle. On her way there she got cuaght in a bad storm and never made it. I immediatly called the dealership to inform them. John was not available so I left the message with the front desk for him to call me back. This was at 6:00pm and the dealership closed at 9:00pm. Never got a call back. I called the next morning at 9:00am to inform him she was on her way. He was again not available. About 30 minutes later he reaturns my call from the previous night and I tell him she is already on her way, and he says great, I will be waiting for her to test drive the vehicle. She arrives and like he said the RDX was waiting for her and she test drove it. After going back to his office to do the finacing, he told her "Oh sorry that vehicle was sold last night" She immediatly called me and I spoke to him and told him, why would you not tell me this earlier, she had to drive 40 miles to get there and he said well I told you to put a deposit down yesterday over the phone, which was a complete lie. then he proceded to trey to convince to buy and MDX. What a joke this guy and dealership is. In this economy and information age, you wont get too far treating customers that way. I will post this experience everywhere I can possibly find!!!!! More

Anthony Meed was a pleasure to deal with. He is laid back and really puts a genuine effort into matching you with one of their beautiful vehicles.The used Acura inventory at this dealership is unmatched. Kno and really puts a genuine effort into matching you with one of their beautiful vehicles.The used Acura inventory at this dealership is unmatched. Know what you want and they will have it! It's a great place to find a very lightly used Acura at a good price. More

Shannon is amazing!!!! She is extremely professional and kind!!She was very helpful and knows what she is doing!!! She got back to me in a timely manner. kind!!She was very helpful and knows what she is doing!!! She got back to me in a timely manner. More

My experience to Acura of Westchester was excellent this is my 3rd car from them. I leased the Acura Mdx 2014 I got a great trade value and right now I'm enjoying this car the technology package is amazin is my 3rd car from them. I leased the Acura Mdx 2014 I got a great trade value and right now I'm enjoying this car the technology package is amazing. My salesperson Anthony Rodia very professional, friendly, honest, and very helpful. Anthony made my experience enjoyable. He was very patient and explained the whole trade in details and gave me all the pro and cons in leasing and financing. Yes , I will recommend Anthony , knowledgeable and respectful as well. Frank Cardillo from finance very helpful and friendly of course, team player as well . Also Danny Giannotti very professional, helpful and great service, this man came out of his way and arriving at great pricing for my vehicle. Thanks for caring Danny. Chris Colucci in service no words to describe the outstanding customer service that you are providing to us. Chris is caring, treat is customers with respect and very professional and do have great knowledge of this business as well, yes 5 stars Chris and thank you. I highly recommend to use Acura of Westchester. Overall, great Job to all of you guys and continue to work as a team in providing us with great customer service. Keep up the good work!!! More

We reached out to Acura of Westchester as we have been looking for a Silver MDX with low mileage. Many car dealerships posted that they have a car that matched our criteria on Cars.com. We would schedul looking for a Silver MDX with low mileage. Many car dealerships posted that they have a car that matched our criteria on Cars.com. We would schedule appointments to go see them only to learn the car was sold each time. When I contacted Jonathan Zung of Acura of Westchester, I made him aware that I was NOT in mood for a bait and switch experience. Understanding that I was aggravated by other dealers he went out of his way to call the me the night before our scheduled appointment to confirm the car was still available. He called me an hour prior to our appointment to ease my mind that the specific car we were interested in was still available. Talk about on top of his business! Once we got there Jonathan was very professional, courteous and patient as we looked over the car, took it for a test drive and through the entire purchasing process. The car is great and Jonathan's professionalism has earned Acura of Westchester our families business that day and going forward. More

I recently purchased a new Acura TL at Acura of Westchester. It was a great experience. The service advisors are also friendly and helpful. They will take care of any problems or questions that you Westchester. It was a great experience. The service advisors are also friendly and helpful. They will take care of any problems or questions that you have. More

I have been a customer of Acura of Westchester for the past 15 years. This dealership has consistently provided excellent and reliable service. I purchased a 2014 MDX which I took possession of on July past 15 years. This dealership has consistently provided excellent and reliable service. I purchased a 2014 MDX which I took possession of on July 8 2013. This was the first car I purchased from Vincent Paciariello. His presentation of the "reinvented" MDX convinced me that it was just the car I was looking for. He took me for a test drive, answered my questions and arranged for the trade in of my car. When I came to pick up the new car everything was ready for me and all paper work was in order. He followed up with a phone call the next day to see if I had any questions. I have been driving the car for 9 days and it is living up to the "hype". More