Acura of Westchester

I have been dealing with Acura of Westchester for over 25 years. In June I leased my 4th MDX and last month, I leased an RLX for my wife. As for me, I would not even consider dealing with another dealershi years. In June I leased my 4th MDX and last month, I leased an RLX for my wife. As for me, I would not even consider dealing with another dealership for my car needs. The people I have dealt with over the years have been superb and this time around was no exception. Our primary sales contact was Rob Ellard. If you are looking to be treated in the nicest way with absolutely no pressure, this is the salesperson to use. His kindness is obvious. You truly feel all he wants to do is satisfy is customers. I have known Rob a long time and this is probably the single most important reason for his success. The general manager, Ken Hicks, has had involvement in my car purchases since 1987. There has NEVER been a time I left Acura of Westchester with a desire to go elsewhere. When it comes time to complete the financing aspect of your purchase/lease, Alex will like Rob, advise you of accessories, but will in no way try to talk you into something you do not want. What a pleasure to be able to drive a consistently reliable vehicle and know that you have people like this to deal with! More

I am overall satisfied and extremely happy with my purchase. They are great!!! They made a dream come true when other dealers gave me a run around. They made the impossible possible. Thanks Acura of w purchase. They are great!!! They made a dream come true when other dealers gave me a run around. They made the impossible possible. Thanks Acura of westchester. More

I caught a flat tire while driving home. I called my representative, Freyi who quickly accommodated me. I was in and out of the service center! representative, Freyi who quickly accommodated me. I was in and out of the service center! More

I brought my car in for 3 things - Oil Change because light was on, tire pressure check because display was indicating it, and annual inspection. The next morning when getting in my car the tire pressur light was on, tire pressure check because display was indicating it, and annual inspection. The next morning when getting in my car the tire pressure check was back on. So to me they didn't do a proper check on the initial visit and just reset the indicator. This caused me to take more time out of my busy schedule to bring the car back and have serviced properly. To there credit they didn't charge me once bringing it back in. However it still was an un necessary second visit it should have been detected and corrected on the initial visit. More

Kelly expertise was clear from the beginning. My situation was not an easy one to overcome but her persistence and dedication to getting me the deal I wanted was unstoppable. In the end she was abl situation was not an easy one to overcome but her persistence and dedication to getting me the deal I wanted was unstoppable. In the end she was able to get me what I wanted in a timely and professional manner. More

Jose and matt is very kind and helpful they are the most generous person I had ever met I wouldnt hesitate to refer them to anyone generous person I had ever met I wouldnt hesitate to refer them to anyone More

From beginning to end my service experience was great. I have Freyi to thank for all of it He was very patient with me in explaining to me everything that need to get done to my vehicle. He's kind and frien have Freyi to thank for all of it He was very patient with me in explaining to me everything that need to get done to my vehicle. He's kind and friendly. And I will recommend him to all of my fellow Acura drivers. He cares about you and making sure you get the best quality service for your vehicle. More

It was a wonderful experience throughout the whole buying process. I have been haunted from horrible buying experiences in the past and was absolutely surprised by how great this whole experience was. I was process. I have been haunted from horrible buying experiences in the past and was absolutely surprised by how great this whole experience was. I was referred to Brianna from a friend and pretty much negotiated the terms over email and phone over a few days. This dealership gave me the best price of the MDX and the best trade-in value for my car. There was never any "shady" numbers or salesman talk throughout the process. The number they gave me was always the number we went with. It's funny I am commenting on this, but it is not the case in many dealerships that I have visited. Working with Brianna was such a a pleasure. She is very responsive, understanding to your concerns and always willing to work with me. She was very patient despite my many questions and always maintained a friendly and professional attitude. On the day of the pick-up I still had my reservations (again due to past experiences). But I have to say it was the smoothest process I could think of. All paperwork was ready, they gave me the trade-in value as promised and I was out of there in less than an hour. I've bought shoes taking a longer time. I highly recommend others to come here. It's one of the most professional and friendly dealers around and they make the car buying experience a more comforting one. More

I walked in quite apprehensive about having a "dealership experience" but Kelly made the process fun and FAST! I don't want to sit around all day waiting for my car to be ready! We glided smoot "dealership experience" but Kelly made the process fun and FAST! I don't want to sit around all day waiting for my car to be ready! We glided smoothly through the process and I found Kelly absolutely charming. No hard sell here - I really feel like she wanted me to be 100% happy and excited about the choice I would make. Everything was explained to me in language I understood and she didn't laugh at me even when I did a little happy dance. The dealership itself is elegant and professional - no yelling or people rushing around. Dare I say it was relaxing? I dare. I am happy to recommend Kelly and Acura of Westchester to all of my friends and family. It was a very very nice experience and I am in love with my Acura ILX. More

I went this morning to get acura tl serviced and it was a great experience. I didnt have a long wait and he was very informative. great experience. I didnt have a long wait and he was very informative. More