Acura of Westchester

I've purchased 2014 Acura MDX during my recent visit around Dec 2013. This is my second Acura vehicle from Acura of Westchester. As usual, the friendly dealership team provided exceptional service and e around Dec 2013. This is my second Acura vehicle from Acura of Westchester. As usual, the friendly dealership team provided exceptional service and excellent pricing. I will certainly go there for my 3rd, 4th... Acura vehicle and they're highly recommended. More

Mr. Crespo was knowledgeable in his experience with a luxury sedan. He was attentive to our needs. He was friendly and sociable. He offered us options for payments and gave us different types of paymen luxury sedan. He was attentive to our needs. He was friendly and sociable. He offered us options for payments and gave us different types of payment plans. He offered us a test drive. We were very pleased with his performance and we are willing to give a good recommendation to others interested in purchasing from this dealership. I forgot to mention that Mr. Crespo made us feel comfortable and welcomed because he is bilingual and spoke Spanish. More

She is straightforward, honest, and to the point. She is very savvy with Acura and has excellent customer service skills. I would definitely recommend others to her! very savvy with Acura and has excellent customer service skills. I would definitely recommend others to her! More

All services provided went well. My sales representative was very sweet and honest. She was a little on the inexperienced side but all others were there to lend her a helping hand. Overall I would recommen was very sweet and honest. She was a little on the inexperienced side but all others were there to lend her a helping hand. Overall I would recommend my sales representative to others. Thanks again Larchmont! More

The entire buying experience was easy and stress free. Frank Ferraro was extremely knowledgeable, and he took the time to explain all the new features of the MDX. I am very happy with my new purchase. Frank Ferraro was extremely knowledgeable, and he took the time to explain all the new features of the MDX. I am very happy with my new purchase. More

Our sales representative was very good, he went above and beyond to make the sale and take care of us when we picked the vehicle up. The delivery process went smoothly. The vehicle was ready, with the adde beyond to make the sale and take care of us when we picked the vehicle up. The delivery process went smoothly. The vehicle was ready, with the added equipment installed, when we arrived. The cleaning and detailing could have been better. Some issues were missed in cleaning the car such as fully removing the residue of stickers on windows, etc., but overall the car was clean. This may have been the result of being very busy at the end of the year. This is our first time buying a Certified Pre-Owned vehicle so we knew there would be some minor imperfections (scratches, dings, etc.). Most were taken care of. Overall we were satisfied with purchasing a car from this dealership. More

From start to finish, Vincent made the whole leasing experience a quick and pleasant one. I definitely will recommend Acura of Westchester to my friends and family. experience a quick and pleasant one. I definitely will recommend Acura of Westchester to my friends and family. More

I have been dealing with Acura of Westchester for over 25 years. In June I leased my 4th MDX and last month, I leased an RLX for my wife. As for me, I would not even consider dealing with another dealershi years. In June I leased my 4th MDX and last month, I leased an RLX for my wife. As for me, I would not even consider dealing with another dealership for my car needs. The people I have dealt with over the years have been superb and this time around was no exception. Our primary sales contact was Rob Ellard. If you are looking to be treated in the nicest way with absolutely no pressure, this is the salesperson to use. His kindness is obvious. You truly feel all he wants to do is satisfy is customers. I have known Rob a long time and this is probably the single most important reason for his success. The general manager, Ken Hicks, has had involvement in my car purchases since 1987. There has NEVER been a time I left Acura of Westchester with a desire to go elsewhere. When it comes time to complete the financing aspect of your purchase/lease, Alex will like Rob, advise you of accessories, but will in no way try to talk you into something you do not want. What a pleasure to be able to drive a consistently reliable vehicle and know that you have people like this to deal with! More

Acura of Westchester is a real-life example that shopping for a car is not just about stone-faced negotiations. Robert is professional, knowledgeable, courteous and funny . He listens to your needs and guide for a car is not just about stone-faced negotiations. Robert is professional, knowledgeable, courteous and funny . He listens to your needs and guides you towards a purchase that makes sense for your family. There's a genuineness about the staff that makes you feel like they really care about you and are more interested in you becoming a repeat customer; rather than a one-time sale. They mean what they say; a price is quoted and honored when the paperwork arrives. No shady bait and switch with this amazing team of professionals. We should know; we just purchased our 4th Acura from the Acura of Westchester! Could we go to an Acura dealership closer to our home? Yes. Will we receive the same level of service and care? No! We highly recommend calling Robert, making an appointment and enjoy the experience. More

I brought my car in for 3 things - Oil Change because light was on, tire pressure check because display was indicating it, and annual inspection. The next morning when getting in my car the tire pressur light was on, tire pressure check because display was indicating it, and annual inspection. The next morning when getting in my car the tire pressure check was back on. So to me they didn't do a proper check on the initial visit and just reset the indicator. This caused me to take more time out of my busy schedule to bring the car back and have serviced properly. To there credit they didn't charge me once bringing it back in. However it still was an un necessary second visit it should have been detected and corrected on the initial visit. More