Acura of Westchester

From beginning to end my service experience was great. I have Freyi to thank for all of it He was very patient with me in explaining to me everything that need to get done to my vehicle. He's kind and frien have Freyi to thank for all of it He was very patient with me in explaining to me everything that need to get done to my vehicle. He's kind and friendly. And I will recommend him to all of my fellow Acura drivers. He cares about you and making sure you get the best quality service for your vehicle. More

It was a wonderful experience throughout the whole buying process. I have been haunted from horrible buying experiences in the past and was absolutely surprised by how great this whole experience was. I was process. I have been haunted from horrible buying experiences in the past and was absolutely surprised by how great this whole experience was. I was referred to Brianna from a friend and pretty much negotiated the terms over email and phone over a few days. This dealership gave me the best price of the MDX and the best trade-in value for my car. There was never any "shady" numbers or salesman talk throughout the process. The number they gave me was always the number we went with. It's funny I am commenting on this, but it is not the case in many dealerships that I have visited. Working with Brianna was such a a pleasure. She is very responsive, understanding to your concerns and always willing to work with me. She was very patient despite my many questions and always maintained a friendly and professional attitude. On the day of the pick-up I still had my reservations (again due to past experiences). But I have to say it was the smoothest process I could think of. All paperwork was ready, they gave me the trade-in value as promised and I was out of there in less than an hour. I've bought shoes taking a longer time. I highly recommend others to come here. It's one of the most professional and friendly dealers around and they make the car buying experience a more comforting one. More

I went this morning to get acura tl serviced and it was a great experience. I didnt have a long wait and he was very informative. great experience. I didnt have a long wait and he was very informative. More

I walked in quite apprehensive about having a "dealership experience" but Kelly made the process fun and FAST! I don't want to sit around all day waiting for my car to be ready! We glided smoot "dealership experience" but Kelly made the process fun and FAST! I don't want to sit around all day waiting for my car to be ready! We glided smoothly through the process and I found Kelly absolutely charming. No hard sell here - I really feel like she wanted me to be 100% happy and excited about the choice I would make. Everything was explained to me in language I understood and she didn't laugh at me even when I did a little happy dance. The dealership itself is elegant and professional - no yelling or people rushing around. Dare I say it was relaxing? I dare. I am happy to recommend Kelly and Acura of Westchester to all of my friends and family. It was a very very nice experience and I am in love with my Acura ILX. More

Leasing a new car from Acura of Westchester was a very positive experience due mainly to the efforts of Mr. Ellard and Mr DiPietro who were very professional, accommodating and knowledgeable.They were min positive experience due mainly to the efforts of Mr. Ellard and Mr DiPietro who were very professional, accommodating and knowledgeable.They were mindful of our needs and concerns.They along with their support staff make leasing or purchasing, and subsequent maintenance and support of the vehicle, easy and efficient. More

Brianna you did it again! Brianna is one of the most professional, friendliest, charasmatic, and knowledgable sales consultants i have crossed paths with. Car shopping can be such a headache, needless t professional, friendliest, charasmatic, and knowledgable sales consultants i have crossed paths with. Car shopping can be such a headache, needless to say this was a smooth experience from start to finish. This was my third time back at Acura of westchester and third time dealing with Brianna. Brianna listened to all my concerns and questions regarding my third purchase and patiently went through all the features and prices with me. This definitely helped me on making my final decision. When I went to pick up my 2014 Acura TL special edition I was extremely surprised and ecstatic to see a huge red bow on top of the car. Does'nt get any cooler than that. Acura of westchester treats you extremely well and Brianna is the best at what she does. I look forward to future dealings with both Acura and Brianna. Hands down my third purchase was an amazing experience and I am extremley satisfied with the service I recieved and with my 2014 TL Special Edition. :) More

Jose communicated with me right from the very beginning, i sent a general inquiry online and jose was the better person to connect me. He was very willing and cooperative in my situation and we came up with i sent a general inquiry online and jose was the better person to connect me. He was very willing and cooperative in my situation and we came up with a good deal for both parties. More

After speaking with Jose over the phone , we were finally able to come down to the dealership. We wanted to get a red or Burgandy Acura MDX with Beige interior and Navigation, Jose showed us exacty finally able to come down to the dealership. We wanted to get a red or Burgandy Acura MDX with Beige interior and Navigation, Jose showed us exacty what we had asked for. After going on a test drive we knew we wanted to purchase the car. Jose explained the financial aspects without pressuring us to buy. Jose was very helpful in explaining the car features as well. Jose's professionalism and friendliness made our experience a pleasant one. More

Freyi has been my service advisor for years. He's extremely attentive and always ensures that my car is looked at in a timely manner. He makes every single customer feel as if they're being given VI extremely attentive and always ensures that my car is looked at in a timely manner. He makes every single customer feel as if they're being given VIP treatment and he makes the process of waiting for your car that much more pleasurable. I would definitely recommend Acura's Service center to my friends and family and hope the end up with Freyi as their advisor. More

Here we go again. On my way home from New York I noticed the "Maint. Req'd" light. I went to Chris Colucci and without any wait, he came outside, checked the engine and made sure that the car was fine and the "Maint. Req'd" light. I went to Chris Colucci and without any wait, he came outside, checked the engine and made sure that the car was fine and there is no problem. I just got to 100,000 miles and he told me that the light is just as a reminder that I have to do service on the car. He is the best Service Consultant you can find. I'm very happy with his help. More