Acura of Westchester

After driving a Toyota for 10 years I was in the market for a vehicle in hopes of it making that same journey with the next vehicle I chose. I decided to give ACURA a try after several months of research. for a vehicle in hopes of it making that same journey with the next vehicle I chose. I decided to give ACURA a try after several months of research. I am from the Albany, NY area and devided to make the trek 3 hours to evaluate this dealership's service, flexibility and integrity... because of the lack of inventory upstate. Before I continue with my reivew, it must be noted that I had never met or delt with ANYONE at this dealership. I did my due dilligence and found the vehicle I wanted to test drive. When we arrived after a snow storm, the assoicates including the managers were in the parking lot efficiently moving and cleaning cars. They were patient and warm, looking for a safe place to park our Acura that we drove down in. I met Vinnie who welcomed us after a restroom break. He was pleasant and knew his way around the vehicle. We test drove. He never spoke, he let us banter about what we thought was important in the vehicle. After negociations, I went to lunch with my friend to talk about the deal. Upon our return we made our offer. He listened intently to our concerns and had nothing but positive body language. Vinnie asked if we would meet the infamous ( in a GREAT way...) Tony. We did just that. We ended up talking more about Catholic education and Danny Devito than the vehicle! We felt like we were in a movie it was so perfect. Bottom line and getting right down to specifics now.... Acura of Westchester Rocks! ACURA's of course sell themsleves but ACURA could not do it without this dealership. It has been the most pleasurable experience I have ever had in buying a car. NO business transaction I have ever done has gone this smoothly. The car was prepped with new tires, mats, CPO'd for the price which was MORE than fair. Now for the administrative end of the deal. Diane, as an office manager knows her way around not only the adminstrative tasks, but her efficiency absolutley amazed me. She smiled and listened. She completed what I needed to have done with lighting speed. I was sorry I did not see her on delivery. I will make my best effort to get down to the city for business just so I can have my car serviced at ACURA of Westchester. I would encourage anyone in the hunt for this line of Vehicles to get in touch with Vinnie ( Vincent ) . He is a super person and the dealership is lucky to have him. More

Never thought I would receive such great customer service at a car dealership. I have been to 2 other Acura dealerships in Westchester county and Westchester Acura blew them out of the water; always attentiv at a car dealership. I have been to 2 other Acura dealerships in Westchester county and Westchester Acura blew them out of the water; always attentive from the moment you walk through the door up until you buy your car. What is even great is the extent Phil would go to see that my demands for the car were met, which demonstrates their values and attentiveness towards customers. More

very good service from the salesman, clean looking dealership, i will also recommend sending others to your showroom. and i am looking forward to deals with your company dealership, i will also recommend sending others to your showroom. and i am looking forward to deals with your company More

Jose was a great guy. He was with me all the time during the sales process. Definitely would recommend him top others. He is a man who really cares about the customers. I wish him all the best. the sales process. Definitely would recommend him top others. He is a man who really cares about the customers. I wish him all the best. More

From the moment we arrived to the moment we drove our car home, our experience has been nothing but positive. Jose was very professional, friendly and accommodating -- highly recommended! home, our experience has been nothing but positive. Jose was very professional, friendly and accommodating -- highly recommended! More

The overall rating from our experience with Acura of Westchester was 4. Jose and Alex went above and beyond to accommodate our needs and handle the our lease trade in. The trasition into the new Used Ac Westchester was 4. Jose and Alex went above and beyond to accommodate our needs and handle the our lease trade in. The trasition into the new Used Acura was swift. I am very grateful and would recommend this dealer again. More

Acura of Westchester was very courteous and Jose was very friendly and efficient. I found what I wanted and really enjoy my new car. I recommned this dealer. friendly and efficient. I found what I wanted and really enjoy my new car. I recommned this dealer. More

We are first time car buyers and were pleasantly surprised at how Acura of Westchester made our first car buying experience an easy and memorable experience. As soon as we walked in our salesman Jos surprised at how Acura of Westchester made our first car buying experience an easy and memorable experience. As soon as we walked in our salesman Jose Crespo greeted us with a warm smile and made us feel at home. I can't say enough about how friendly and patient this man is. We know that we weren't very easy customers to deal with but Jose did not lose patience with us once and kept us at ease throughout the whole experience. Thanks again and we will recommend Jose and Acura of Westchester to all our friends. More

I want to thank Frank Ferraro for his dedication,commitment to customer satisfaction, and customer courtesy. A true professional of customer service. It was a pleasure. Regards Anthony Pi dedication,commitment to customer satisfaction, and customer courtesy. A true professional of customer service. It was a pleasure. Regards Anthony Piacquadio More

My wife and I came in to Acura of Westchester on a Sunday to basically browse their selection of certified pre-owned RDX's. They had a great inventory, especially for certified pre-owned vehicles. Our sales to basically browse their selection of certified pre-owned RDX's. They had a great inventory, especially for certified pre-owned vehicles. Our sales associate was Jose Crespo. Jose was a friendly as you can get. He was very accommodating when we laid out the terms we were looking for. He worked with his dealership to ensure that the vehicles he showed us would be within our price range and that we would get the monthly term that we were looking for. So basically, we went in on a Sunday and drove our certified pre-owned 2011 RDX off the lot on Thursday. I highly recommend you check out Acura of Westchester if Acura is what you're looking for. Ask for Jose! More