Acura of Westchester

I greatly appreciate my sales consultant Jose Crespo for making my first vehicle purchase smooth, easy and memorable! A special thanks to Kenny Hicks for his assistance. It was a pleasure doing business wit making my first vehicle purchase smooth, easy and memorable! A special thanks to Kenny Hicks for his assistance. It was a pleasure doing business with Acura of Westchester and I highly recommend anyone interested in an Acura to stop by and see Jose..he is the best!!! More

Jose Crespo is a good salesmen, speaks Spanish ,good image, he takes care costumer, well spoken, understandable, good sense of what he's doing, great guy. image, he takes care costumer, well spoken, understandable, good sense of what he's doing, great guy. More

I would like to give Jose Crespo my sincerest thanks for assisting me with the purchase of my RDX. Mr. Crespo greeted me upon entering the dealership even though he was off duty. Mr. Crespo was very kno assisting me with the purchase of my RDX. Mr. Crespo greeted me upon entering the dealership even though he was off duty. Mr. Crespo was very knowledgeable and he addressed all my concerns. I am extremely satisfy with my purchase. I highly recommend Mr. Crespo as salesman of the month! Keep up the great work ! More

My third time buying a car from this dealership and my second time dealing with Brianna Tozzo. And once again Brianna did not disappoint, with a great price and a quick turn around in getting the car read second time dealing with Brianna Tozzo. And once again Brianna did not disappoint, with a great price and a quick turn around in getting the car ready. If you are thinking of buying an Acura, I highly recommend visiting Acura of Westchester and reaching out to Brianna for a great buying experience. Oh yeah, the new 2014 MDX is a big improvement to the 2011. More

I had a wonderful experience with Kelly. There was no pressure to buy from her. Kelly was great about letting me return to test drive the car a second time and was willing to wait until I finally was re pressure to buy from her. Kelly was great about letting me return to test drive the car a second time and was willing to wait until I finally was ready to pick up the vehicle. She spent time with me, showing me all the special items in the car. Of course, I will have to return to have her go over them again but I know that she will not mind!!! More

I literally just got home to Massachusetts in my (new to me) 2011 Acura MDX which I purchased from Acura of Westchester this morning. I could not be happier. This vehicle represents a bit of a step up fro me) 2011 Acura MDX which I purchased from Acura of Westchester this morning. I could not be happier. This vehicle represents a bit of a step up from my other vehicles (Nissan and Honda) so as one would expect, the fit and finish are superior, the overall quality is superior and the smooth power and acceleration are all noticeably different from sedans I've driven. I'm very happy with the quality of the vehicle and the feel I have while driving it...I may never go away from Acura; There is that much of a difference. Here's the thing: The quality of vehicle is not the most memorable part of the whole car buying process. It was all about people. I worked with Kelly Ryder from the first time I found this particular vehicle on cars.com. I knew I wanted a specific color combination and mileage, so after contacting the dealership via the website , Kelly was the first person I spoke to. At the time, the car was so new to Westchester Acura that it had not been even been photographed to create a profile on cars.com. Here's where I knew I had someone I wanted to work with: Kelly took pictures of the car (and the leather seats) with her phone and sent them to me. Since that time we were in touch almost daily so I knew where things stood with that vehicle. Given my busy basketball coaching schedule, I could not get out to the dealership for almost 5 weeks. That's a lot to ask of a dealership, but Kelly and the team were willing to work with me and I'm very thankful for it. Here's what I learned about Kelly: She's very responsive, she really knows her stuff, she will shoot straight and she has your best interest in mind. In my case I was grateful for her command of the steps required to make an out of state transaction like mine happen. I live north of Boston, so all of our dealings with this vehicle were done remotely. I trusted her judgment and believe it or not I had not seen nor driven the car until I picked it up today. My friends and colleagues were wondering if I'd lost my mind, but she assured me I'd love it and she was right. As I said, she pretty much drove the whole process and had sound advice for me about how to best work with my insurance company, handle financing, set up a remote starter, get contracts set, provide what the RMV needed (which is no small task.), etc. Today when I picked the car up (after getting a courtesy lift from Fernando from the train station) Kelly literally sat in the car and walked me through all of the features (many were new to me) and actually gave me an old power cord from her own car so my phone wouldn't run out of power on the trip home. Even though she had other sales pending and people to talk to she never pushed me along or made me feel rushed. That's a big deal. I have years of domestic and international experience in business in a number of industries and I know talent when I see it. Kelly is very professional, can juggle multiple priorities and handles herself very well in demanding situations. But it's her capacity to build trust that really stands out. It's not often you can come away from car buying experience saying you enjoyed the process....but I did. I peppered her with tons of emails and inquiries and she answered every one of them. I'm sure it wasn't easy to put up with a sale that took weeks and weeks to come together, but as I said I will recommend Kelly to anyone in the Boston area who will listen. Based on the feedback from friends who have seen my new car, I'm no longer considered crazy for having trusted someone to make this whole thing go right. Thanks, Kelly for all that you did to make this work. I truly appreciate it. More

I had a great experience. The employees were helpful and made my experience nice, quick, and easy. Mr. Ferraro listened to my request and knew exactly what I was looking for. He definitely looked out for my made my experience nice, quick, and easy. Mr. Ferraro listened to my request and knew exactly what I was looking for. He definitely looked out for my best interest. I love my car! More

Great dealer i will highly recommend this dealer to anyone specially if you dont have a great credit they will still work with you...they are great its 99.9% that you will leave that dealer with a car! anyone specially if you dont have a great credit they will still work with you...they are great its 99.9% that you will leave that dealer with a car!!! I had a great experience with them and now im driving my 2010 Acura TL More

I want to thank Carlos for introducing me to the Acura of Westchester and as well to Jonathan Zung .Both did an amazing job convincing me to purchase the 2014 Acura LT .They did a good job explaining the Westchester and as well to Jonathan Zung .Both did an amazing job convincing me to purchase the 2014 Acura LT .They did a good job explaining the car and how it worked . Thanks once again I am enjoying my car. More

Kelly was great. This is my second car from her. She knows her stuff and always makes the transition comfortable. It's a good environment. knows her stuff and always makes the transition comfortable. It's a good environment. More