Acura of Westchester

Awesome customer experience I got my first car from Acura of Westchester, Nick & Vincent were very helpful, courteous, patient and made sure I got everything I needed. Great serv I got my first car from Acura of Westchester, Nick & Vincent were very helpful, courteous, patient and made sure I got everything I needed. Great service, very friendly! More

Very good Experince I used to go to paragon Acura service my car I have bad Experince now I came to see how Westchester Acura .I love the costumer service westchester Acu I used to go to paragon Acura service my car I have bad Experince now I came to see how Westchester Acura .I love the costumer service westchester Acura .thaks Beth hicks who taking care of me..10 STAR More

Great Customer Service This is my 4th car that I have bought with Frankie Ferraro. He's very helpful and knowledgeable. Always presents the best options based on my famili This is my 4th car that I have bought with Frankie Ferraro. He's very helpful and knowledgeable. Always presents the best options based on my families needs. More

Above and beyond service I had came to Acura of Westchester with the intention of looking at an Acura TL SH-AWD and the moment I walked in I was greeted by Jose and Matt. They I had came to Acura of Westchester with the intention of looking at an Acura TL SH-AWD and the moment I walked in I was greeted by Jose and Matt. They were really courteous and professional and answered all my questions. Jose and Matt made my purchase really easy and they were willing to go out of their way to add most of my requests when my car was ready to be picked up. They would take the time to show me the features of my car and Jose, Matt and Diane made sure that I was in and out with my paperwork so I could start to enjoy driving my car. The service department did a wonderful job as well and made sure I was taken care of with the 182 point inspection. I would recommend someone to purchase their car here and to see Jose and Matt. They make you feel at home and once you buy a vehicle from them, you would consider them as family from their exceptional and outstanding service Jose and Matt provided. Keep up the good work Jose, Matt and the entire staff !!! You guys are the best !!! More

It was a very positive experience This is my 2nd time leasing a car from Matt Belov. I have found him to be very reliable, professional and very courteous. Acura has very friendly This is my 2nd time leasing a car from Matt Belov. I have found him to be very reliable, professional and very courteous. Acura has very friendly atmosphere. The sale staff are wonderful. I would recommend a family member or friend. More

Very Satisfied I don't usually like to take my cars to dealer for service, but I am glad I took it to Acura of Westerchester. I worked with Shannon, and she really I don't usually like to take my cars to dealer for service, but I am glad I took it to Acura of Westerchester. I worked with Shannon, and she really took care of me. Had to come back several times to get the car inspecpected due to emission problems, but she made the entire experience very smooth. Thank you again!!! More

Incredible Customer Service I was treated like any customer should be treated from the from the moment I called until I drove off in a new car one week later. Everyone at the de I was treated like any customer should be treated from the from the moment I called until I drove off in a new car one week later. Everyone at the dealership was courteous, attentive, professional, responsive, and more. I worked with several of the agents, Daniel, Nick, Julien, and Dimitri, and each provided great service and support. This speaks volumes about the GM, Ken Hicks, and what a first class operation he runs. Every detail is taken care of. This is my 3rd car from this dealer, and the reason I return is the great car coupled with the excellent customer service provided by Kenny and his team. First class all the way. More

Good Service From the time I walked in the door to the time I picked up my car, The service was excellent. I am impressed and will come back for any more of my car From the time I walked in the door to the time I picked up my car, The service was excellent. I am impressed and will come back for any more of my car needs. More

Superior Service I was so impressed with the customer service provided by Frankie Ferraro. The second I stepped in to this dealership I knew I had made an excellent c I was so impressed with the customer service provided by Frankie Ferraro. The second I stepped in to this dealership I knew I had made an excellent choice. I was treated with such kindness, professionalism and courtesy. I've been through many dealerships and never did I leave the business without being disappointed. Whether from the agent or business office. In this particular experience everything was handled by Mr. Ferraro. He is truly well verse in this field. He knew what I wanted and was able to handle it with utmost professionalism. I highly recommend this dealership and of course to go through Mr. Ferraro. More

A Key To A Successful Business One of the the reason why Acura of Westchester is such a successful enterprise no doubt is because Ken its General Manager knows that one of the most One of the the reason why Acura of Westchester is such a successful enterprise no doubt is because Ken its General Manager knows that one of the most important factors in running a successful business is to surround yourself with good people. From my experience - that is precisely what it seems he has done. Case and point - Beth Hicks from the service department. I recently had to bring my car in for a service. I needed a loaner car and generally and understandably they like for the customer to give them a week's advance notice so that they make sure that a loaner car of the customer's choosing is available. Unfortunately, due to unforeseen circumstances I was unable to give them the advance notice that they normally request. But rather then be met with a series of obstacles or excuses on how they could not comply with my request, Beth Hicks from the service department was super gracious, pleasant and worked with me, not against me, to try and accommodate my needs. She was about to say when my car was ready to be picked up that if I was happy with her service could I spread the word. I did not let her finish her sentence because that kind of pleasant and efficient service is precisely what a customer looks for and is why I have been a loyal customer of Kens and the Acura of Westchester dealership for several years. So Beth let me take this opportunity to thank you and wish you a very Merry Christmas. Mario Biaggi More