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Acura of Wappingers Falls

Wappingers Falls, NY

4.9
1,351 Reviews
Welcome to Acura of Wappingers Falls located in Wappingers Falls, NY...Your Local Wappingers Falls Acura Dealer. We have an excellent selection of New Acura Vehicles. Please search our New & Certified Pre-Owned Acura Inventory to find the perfect Acura for you. Our Acura Service Department is committed to providing you with Superior Customer Service, and we also have an outstanding Acura Parts Department to help you find Quality Acura Parts in the Wappingers Falls Area. Parts and Service are open same hours
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1271 Route 9

Wappingers Falls, NY

12590

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Showing 1,351 reviews

June 12, 2022

Went in to just "look" at the available cars for sale. Alex was a great sales rep that applied zero pressure and let us test drive the RDX at the end of the day. Usually sales reps at other dealers woul More

by RDX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fogelquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Maier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2022

Frank is a excellent friendly salesman, I told him my price range and style of vehicle I needed, he did not waste time he showed me exactly what I was looking for. Also Jason made the purchase process si More

by GS458
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fogelquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Cenname
June 10, 2022

Just got a 2022 type S advanced MDX. Ohh yeah its the azurite blue interior the one I bought. I know I'm lucky and my timming was good to get that interior I'm very happy. The ent More

by BINDIVIGLIO3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edward Egan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Fogelquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Sansone Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil ,Service.
June 08, 2022

Not too Happy! Wanted to go through my Bank for loan. I almost didn't get the car because, I was being pressured to take loan with Acura of Wappingers. Thanks to More

by darlynesusan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Fogelquist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Maier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Acura of Wappingers Falls responded

Darlyne, thank you for reaching out to us. Per our many conversations and your visit to our store: This past Sunday, you agreed you would finance through your own bank and Acura of Wappingers Falls would act on behalf of your bank, TEG, to facilitate the loan. Acura of Wappingers Falls, as agreed, matched the rate and terms provided by TEG directly to you. However, on Monday you chose to alter the agreement and wanted to provide a check from your bank, you changed the terms of the agreement from the day before. As promised, we have provided a loan through your preferred bank at the rate and terms you had agreed to directly through them and through us. At no point did we say you could not finance through your own bank as we work with your bank as mentioned above and as shown by the loan you now have through them. Please do reach out to us as we would like to address your concerns directly and to assure you that you have received everything you requested as per our agreement. The staff at Acura of Wappingers Falls are committed to an excellent customer experience and we look forward to hearing from you about your questions and feedback. Thank you again for your business.

Jun 10, 2022 -

darlynesusan responded

This whole experience with Acura has been overwhelmingly exhausting. Even for our bank

June 06, 2022

Acura of Wappingers Falls is the best! The staff is so pleasant and Tara helped me get into my new Acura! Recommend Acura of Wappingers Falls! More

by Kimmy
Recommend Dealer
Yes
Employees Worked With
Jason Fogelquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Losi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2022

Highly recommend Frank! He made the entire process quick and easy! Greatly appreciate his assistance! More

by dquiaisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fogelquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Sansone Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Maier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Losi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riann Westerduin, Christine Prechtel, Frank Cenname
May 31, 2022

Frank is wonderful! He explained all details clearly and made our entire process/ purchase easy! More

by Tlacina23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cenname
May 30, 2022

Pleasure too do business with. Process was simple and smooth. Frank the salesman worked with me and fulfilled all my requests as best he could. More

by Vparisevintintlx
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Fogelquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Cenname
May 20, 2022

Alex and the team were very courteous and professional. I am very pleased with them and my new car!!! More

by Todd12616
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Giorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Maier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Todd12616 responded

Thanks Alex and Philip fir all your help. I am very pleased with your service and my new car!!!

May 17, 2022

They were very honest and trustworthy, very straightforward and easy to deal with. I would highly recommend them. More

by Mathew
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fogelquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Sansone Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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