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Acura of Wappingers Falls

Wappingers Falls, NY

4.9
1,176 Reviews
Welcome to Acura of Wappingers Falls located in Wappingers Falls, NY...Your Local Wappingers Falls Acura Dealer. We have an excellent selection of New Acura Vehicles. Please search our New & Certified Pre-Owned Acura Inventory to find the perfect Acura for you. Our Acura Service Department is committed to providing you with Superior Customer Service, and we also have an outstanding Acura Parts Department to help you find Quality Acura Parts in the Wappingers Falls Area. Parts and Service are open same hours
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1271 Route 9

Wappingers Falls, NY

12590

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Showing 1,176 reviews

June 23, 2022

Its a sellers market out there, but the team at Acura eased the pain of the rising prices by being attentive and knowledgeable about their superior product. More

by Dwilber8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fogelquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Cenname
June 22, 2022

Frank was an amazing salesman! ! Completely accommodating and helpful. He and everyone else at the dealership went above and beyond to make sure that I was driving away in an Acura. More

by Kerri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fogelquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Cenname
June 18, 2022

This is our second Acura from this dealership and we couldn’t be happier! Frank was the best salesman we’ve ever dealt with. His knowledge of every aspect of our new MDX S Advanced was truly impressiv More

by Loriann423
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Giorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Fogelquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Losi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Cenname
June 15, 2022

Frank is fantastic. The best! From the moment we first met him, to the purchase and delivery of our car, the entire process was outstanding. He is extremely friendly More

by Rick
Recommend Dealer
Yes
Employees Worked With
Frank Cenname
June 13, 2022

Frank is an awesome sales person. He’s very friendly and maintains a very good line of communication with the customer. My wife and I are very pleased with his assistance. More

by Jose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cenname
June 12, 2022

Went in to just "look" at the available cars for sale. Alex was a great sales rep that applied zero pressure and let us test drive the RDX at the end of the day. Usually sales reps at other dealers woul More

by RDX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fogelquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Maier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2022

Frank is a excellent friendly salesman, I told him my price range and style of vehicle I needed, he did not waste time he showed me exactly what I was looking for. Also Jason made the purchase process si More

by GS458
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fogelquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Cenname
June 10, 2022

Just got a 2022 type S advanced MDX. Ohh yeah its the azurite blue interior the one I bought. I know I'm lucky and my timming was good to get that interior I'm very happy. The ent More

by BINDIVIGLIO3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edward Egan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Fogelquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Sansone Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil ,Service.
June 08, 2022

Not too Happy! Wanted to go through my Bank for loan. I almost didn't get the car because, I was being pressured to take loan with Acura of Wappingers. Thanks to More

by darlynesusan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Fogelquist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Maier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Acura of Wappingers Falls responded

Darlyne, thank you for reaching out to us. Per our many conversations and your visit to our store: This past Sunday, you agreed you would finance through your own bank and Acura of Wappingers Falls would act on behalf of your bank, TEG, to facilitate the loan. Acura of Wappingers Falls, as agreed, matched the rate and terms provided by TEG directly to you. However, on Monday you chose to alter the agreement and wanted to provide a check from your bank, you changed the terms of the agreement from the day before. As promised, we have provided a loan through your preferred bank at the rate and terms you had agreed to directly through them and through us. At no point did we say you could not finance through your own bank as we work with your bank as mentioned above and as shown by the loan you now have through them. Please do reach out to us as we would like to address your concerns directly and to assure you that you have received everything you requested as per our agreement. The staff at Acura of Wappingers Falls are committed to an excellent customer experience and we look forward to hearing from you about your questions and feedback. Thank you again for your business.

Jun 10, 2022 -

darlynesusan responded

This whole experience with Acura has been overwhelmingly exhausting. Even for our bank

June 06, 2022

Acura of Wappingers Falls is the best! The staff is so pleasant and Tara helped me get into my new Acura! Recommend Acura of Wappingers Falls! More

by Kimmy
Recommend Dealer
Yes
Employees Worked With
Jason Fogelquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Losi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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