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Acura of Wappingers Falls
Wappingers Falls, NY
1,176 Reviews
Welcome to Acura of Wappingers Falls located in Wappingers Falls, NY...Your Local Wappingers Falls Acura Dealer. We have an excellent selection of New Acura Vehicles. Please search our New & Certified Pre-Owned Acura Inventory to find the perfect Acura for you. Our Acura Service Department is committed to providing you with Superior Customer Service, and we also have an outstanding Acura Parts Department to help you find Quality Acura Parts in the Wappingers Falls Area.
Parts and Service are open same hours
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,176 reviews
October 02, 2013
I walked into the dealership after leaving another dealership that I had had cars with for 6 years. I became very frustrated with the sales technique and gamesmenship of the OTHER dealership. I was dealership that I had had cars with for 6 years. I became very frustrated with the sales technique and gamesmenship of the OTHER dealership. I was met at Acura (a brand I had never driven) by Layne and was met with completely different, positive, straightforward approach. I purchased two vehicles becuase of the quality of the dealership and Layne. More
by PaulErnenwein
September 20, 2013
Overall excellent experience with staff and customer service! I would recommend this dealership for anyone in the Dutchess County area looking to buy a Acura. I love my pre owned RDX !! service! I would recommend this dealership for anyone in the Dutchess County area looking to buy a Acura. I love my pre owned RDX !! More
by mnw095
Employees Worked With
Salvatore Preiato
September 11, 2013
I had an exceptional purchasing experience at this dealership. I bought a 2009 Hyundai Santa Fe. It was immaculately detailed, low milage and priced comfortably below market. Liliam and her managers w dealership. I bought a 2009 Hyundai Santa Fe. It was immaculately detailed, low milage and priced comfortably below market. Liliam and her managers worked with me to get an affordable monthly payment. They were all friendly, open and honest. More
by bartendo
Employees Worked With
Carlo, Joe Cifalino
September 10, 2013
From the beginning to the end of the buying process, Layne was knowledgable, personable, articulate, efficient, and willing to meet his customer's needs. He was very competent and able to answer and el Layne was knowledgable, personable, articulate, efficient, and willing to meet his customer's needs. He was very competent and able to answer and elaborate on the various mechanical, model, performance, and variations questions that we inquired about. We left Acura with our new RDX feeling more than satisfied and with a feeling of buying a car that fits our needs at a very fair price. Layne made what can be a very stressful process an enjoyable one. He goes above and beyond for his customers and it is evident that he enjoys his work. I love my previous MDX and our new Acura RDX. I want to thank Layne and the rest of the Acura team for making me one happy wife! You're the best... Sincerely, The Theis' More
by cktheis
Employees Worked With
Joe Cifalino
September 07, 2013
I have been coming to this dealership for years to have my Acura serviced. The service department is always friendly helpful and go out of their way to explain the service work performed. I went in to the my Acura serviced. The service department is always friendly helpful and go out of their way to explain the service work performed. I went in to the dealership recently to purchase a new Acura, unfortunately your sales department still is of the mind that women know very little about purchasing an automobile. I own a customer service business and if any of my employees ever spoke to a customer in the arrogant condescending manner that your salesman spoke to me I would fire them on the spot with out question. Although I have always had a pleasant experience with your service department I will not be purchasing my next car from your dealership based on the experience with your sales department. Your salespeople should realize how insulting and disrespectful it is to be spoken to in a condescending manner especially since his pay depends on his ability to sell me a car. More
by pamela81162
Employees Worked With
Mike White
September 04, 2013
I bought my 2nd Acura at this dealership when it was owned by DCH. They worked so well with me that when it was time for my 3rd I returned...but found a VERY different dealership. The sales guy starte owned by DCH. They worked so well with me that when it was time for my 3rd I returned...but found a VERY different dealership. The sales guy started off by apologizing to me about anything the "horrible" people of DCH might have done...I just nodded as I didn't understand. Anyhow he ended up bringing around an extremely dirty TL and told me it was only that way because his manager has been using it and he had a bad knee so he couldn't clean it....really!?!! I thought maybe a newer one may be a better option and it was at this point he decided to tell me my current vehicle had been involved in a wreck per the carfax he had pulled...so the value of my trade wasn't going to be good. I told him I was sure he was mistaken and that's when he became argumentative and proceeded to "show" me where my bumper wasn't lined up. I decided at this point to walk out and THANK GOODNESS I did. I ended up at Ramsey Acura and bought a beautiful TL. Funny thing the car fax at Ramsey showed no accidents on my trade. This is not the same dealership it was or a dealership worthy of selling such a fine automobile. More
by Cheroreo
Employees Worked With
Name wasn't worth remembering
