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Acura of Wappingers Falls

Wappingers Falls, NY

4.9
1,241 Reviews
Welcome to Acura of Wappingers Falls located in Wappingers Falls, NY...Your Local Wappingers Falls Acura Dealer. We have an excellent selection of New Acura Vehicles. Please search our New & Certified Pre-Owned Acura Inventory to find the perfect Acura for you. Our Acura Service Department is committed to providing you with Superior Customer Service, and we also have an outstanding Acura Parts Department to help you find Quality Acura Parts in the Wappingers Falls Area. Parts and Service are open same hours
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1271 Route 9

Wappingers Falls, NY

12590

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Showing 1,241 reviews

April 17, 2019

Excellent & Easy Buying Experience All of the staff I encountered at this dealership was pleasant, professional, and helpful, especially Christina. She made my car buying experience so More

by procolinos
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christina VanVliet
May 08, 2019 -

Acura of Wappingers Falls responded

Thank you for the great review! We are happy to hear you enjoyed your experience with Christina!

May 08, 2019 -

Acura of Wappingers Falls responded

Thank you for the great review. We are happy we could assist you with getting into your 2019 RDX. We are happy to have you in our Acura family!

April 11, 2019

LOVING MY RDX I am pleased with the service I received in working with my Sales Consultant, Brian Demersky. He is honest, very courteous, patient and kind. Brian an More

by Toyota123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Philip Giorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Demersky
May 08, 2019 -

Acura of Wappingers Falls responded

Thank you for the great review! We strive for excellence here at Acura of Wappingers Falls and are glad you were treated with great customer service.

April 08, 2019

FANTASTIC!!!! Leased a new 2019 MDX after 3 years of financing an 2016 MDX. I'd like to thank Phil Giorgio, Christina VanVliet & Kevin Smith all for their superb More

by reneenap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Smith, Christina VanVliet
May 08, 2019 -

Acura of Wappingers Falls responded

Thank you for the excellent review! We are so happy to have loyal customers who continue to be a part of our Acura family!

May 08, 2019 -

Acura of Wappingers Falls responded

Renee, thank you for the great review. We are so happy to have customers such as yourself. We are thrilled to have you as a part of our Acura family.

March 07, 2019

Amazing experience - Domenic We recently leased an RDX and Acura of Wappingers has a customer for life. I can not say enough about the treatment from Phil Giorgio (sales manager) More

by DomenicM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Giorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Vanvliet, Kevin Smith
May 08, 2019 -

Acura of Wappingers Falls responded

Domenic, thank you for the excellent review. We are happy to have you as a part of our Acura family!

March 02, 2019

They advertise used cars they don't have on their lot Their website said they had 6 used SUVs I was looking for. They only had 2 on-site and one was sold. The remaining SUV was not detailed, cleaned or More

by KBuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Philip Giorgio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luther Johnson
May 08, 2019 -

Acura of Wappingers Falls responded

Thank you for the review. We do apologize for your experience in the dealership. We strive for excellence and do wish to make this right. Can you please give our General Sales Manager a call at 845.298.0400

Oct 13, 2019 -

KBuck responded

Philip DID call me after my initial review hit DealerRater. He was adamant that I remove my review. I told him that I would update it if my experience with the dealership changed. Philip became less than pleased and blew me off because I would not take my review down. I never heard from anyone at the dealership again. One more SUV showed up that I, myself, looked at. I found a work order on the seat from the dealership chain’s in-house shop and it had a new windshield with the tape still on it. A few days later, all the SUVs were taken off their sales website. Not a good experience.

December 31, 2018

2019 Acura Aspec V6 I Purchased a 2019 Acura TLX Aspec on November 28, 2019. I work with Brandon Crilly to get the purchase completed. Brandon was courteous, friendly and More

by gates10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Crilly
December 13, 2018

Thoughtful and through. The service department has not missed a beat since the transition from John to Eddie. Any time I've had to bring one of my vehicles in for service More

by Andre R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Egan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2018

Great SUV & an extremely courteous and professional staff. I recently completed my buying experience by selecting an Acura RDX. The RDX “Technology Package” had every safety feature I was looking for and was c More

by Yankee Fan!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Flores - Sales Manager , Luther Johnson
October 29, 2018

supper relaxed They greet you with a smile not $ sign right to the point not trying to sell the world to you Brandon Crilly was a joy to work with More

by carguy jose 2514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Crilly
October 25, 2018

Brandon ....Most Professional Service Brandon of Acura of Wappingers was one of the best saiesman. Brandon took the time to listen to the coustomer and help me meet my comfort level in a c More

by Artie163
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Crilly
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