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Acura of Valley Stream
Lynbrook, NY
310 Reviews
With a showroom in Lynbrook and service and parts centers in Valley Stream, New York drivers can rest assured their auto needs are covered, thanks to Acura of Valley Stream! Our new and used car dealership has been providing for the sales, finance, and maintenance needs of drivers in the area since 1986, and we look forward to doing so for many more years to come.
Having spent more than 30 years at our Long Island location, we decided it was time for a change. We’ve recently moved into a state-of-the-art facility and invite you to see our new site for yourself! Here at Acura of Valley Stream, we:
Treat our customers like family
Employ courteous, knowledgeable & friendly associates
Have business hours seven days a week
Are able to assist all of our neighbors, including those who speak Spanish
Offer radical transparency
We know that buying a vehicle is a major investment, but it should also be an enjoyable process. Let our family-owned and operated auto dealer treat you to the streamlined, hassle-free experience that you deserve, make your way over from nearby Garden City, NY, to see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 310 reviews
October 09, 2023
Tom was informative and professional. Steve excellent support. Very relaxing business atmosphere. Good follow up. Steve excellent support. Very relaxing business atmosphere. Good follow up. More
by george
October 02, 2023
Had a very good experience with Acura of Valley Stream, specifically their finance manager who was very responsive and explained thoroughly the process of buying out my lease. Entire process was completed specifically their finance manager who was very responsive and explained thoroughly the process of buying out my lease. Entire process was completed in 2 days. More
by connie
Employees Worked With
Winslow Watson
August 28, 2023
Excellent service could not have ask for a better dealer. I would highly recommend it. I would highly recommend it. More
by 1auntiever
Employees Worked With
August 12, 2023
Whenever I decided I was going to walk into this Acura dealership. It was the intent to buy a car, that I did. The sales process was smooth and the sales person was cool however, when I got to the point o dealership. It was the intent to buy a car, that I did. The sales process was smooth and the sales person was cool however, when I got to the point of adding on extra packages such tire and rim coverage I went with it because what I was sold was something that would be useful for me. When it was time to use that coverage, I was told I could not use it because it does not apply to what I was sold for, when I canceled that contract, I got confirmation from the company that it was canceled. However, the dealership has not reflected that onto my account as of yet and when I contact them, no one calls me back. I finally got the issue resolved (meaning finally spoke to someone)after some time: Advice to consumers, make sure you ask tons of questions and get clarification on any ad ons that you purchase. Don't go by what they tell you, actually read the documents. Some of it is hard to understand, so ask questions!! Actually never received what I was supposed to receive via mail that was discussed a week ago. So my review still stands at 2 stars for lack of promptness at handling situations once you leave the dealership. More
by Tt10550
Employees Worked With
Blake
July 20, 2023
My service was wonderful excellent communication everyone was so professional I would not hesitate to recommend Acura of Valley Stream was so professional I would not hesitate to recommend Acura of Valley Stream More
by A brown
July 09, 2023
Got duped out of $6,000 and my check emission light is still not resolved. still not resolved. More
by Ocean
June 25, 2023
Ahmed is very professional and friendly. He helped me a lot. I purchased an Acura Tlx. He went above and beyond to help me with my purchase. He helped me a lot. I purchased an Acura Tlx. He went above and beyond to help me with my purchase. More
by mbasiratmand
May 31, 2023
My sales guys was Anwaru was great and extremely helpful in making our decision with purchasing a new car and the GM Diego was also at ensuring we left happy and with the car we wanted as well. in making our decision with purchasing a new car and the GM Diego was also at ensuring we left happy and with the car we wanted as well. More
by Derrick Thorpe
May 24, 2023
It was a great experience the customer service was outstanding I was dealing with that guy Jeff. He’s very knowledgeable about his work and respectful. Even if I couldn’t get the color Vehicle that wa outstanding I was dealing with that guy Jeff. He’s very knowledgeable about his work and respectful. Even if I couldn’t get the color Vehicle that wanted but he convinced to get the white mdx 2023 tech. More
by Nataly
