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Acura of Valley Stream

Lynbrook, NY

4.6
296 Reviews
With a showroom in Lynbrook and service and parts centers in Valley Stream, New York drivers can rest assured their auto needs are covered, thanks to Acura of Valley Stream! Our new and used car dealership has been providing for the sales, finance, and maintenance needs of drivers in the area since 1986, and we look forward to doing so for many more years to come. Having spent more than 30 years at our Long Island location, we decided it was time for a change. We’ve recently moved into a state-of-the-art facility and invite you to see our new site for yourself! Here at Acura of Valley Stream, we: Treat our customers like family Employ courteous, knowledgeable & friendly associates Have business hours seven days a week Are able to assist all of our neighbors, including those who speak Spanish Offer radical transparency We know that buying a vehicle is a major investment, but it should also be an enjoyable process. Let our family-owned and operated auto dealer treat you to the streamlined, hassle-free experience that you deserve, make your way over from nearby Garden City, NY, to see us today!
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881 Sunrise Hwy

Lynbrook, NY

11563

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Showing 296 reviews

July 20, 2023

My service was wonderful excellent communication everyone was so professional I would not hesitate to recommend Acura of Valley Stream More

by A brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Verga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember
Jul 22, 2023 -

Acura of Valley Stream responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Valley Stream.

July 09, 2023

Got duped out of $6,000 and my check emission light is still not resolved. More

by Ocean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Verga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Jackson
Jul 13, 2023 -

Acura of Valley Stream responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Jul 18, 2023 -

Ocean responded

I contacted the number 516 561-7245 you stated to discuss this matter however it is not in service. Why reply and ask me to call this particular number which is not in service? That is so wrong!

June 25, 2023

Ahmed is very professional and friendly. He helped me a lot. I purchased an Acura Tlx. He went above and beyond to help me with my purchase. More

by mbasiratmand
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Verga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed and Jerry
Jun 26, 2023 -

Acura of Valley Stream responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ahmed met your expectations. Thank you again for choosing Acura of Valley Stream, we look forward to having you as one of our valued customers for many more years to come!

June 20, 2023

Great job working with us to help us achieve our goal . Keep it up . Definitely recommend. More

by Trinisue69
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 21, 2023 -

Acura of Valley Stream responded

Thanks for sharing your thoughts about your experience with Acura of Valley Stream. We appreciate your business and hope to see you again soon!

Jun 21, 2023 -

Trinisue69 responded

You’re welcome and thanks for great service. Keep it up . Will definitely recommend and will be back .

May 31, 2023

My sales guys was Anwaru was great and extremely helpful in making our decision with purchasing a new car and the GM Diego was also at ensuring we left happy and with the car we wanted as well. More

by Derrick Thorpe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Verga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego
May 31, 2023 -

Derrick Thorpe responded

Thank you again for a great car buying experience

May 24, 2023

It was a great experience the customer service was outstanding I was dealing with that guy Jeff. He’s very knowledgeable about his work and respectful. Even if I couldn’t get the color Vehicle that wa More

by Nataly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Verga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
April 04, 2023

My charges didn’t add up to the service perform also the time it took was to long More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Dibiase
March 09, 2023

John was very helpful made my experience the best. Since I have been a customer for 7 years he valued my business and maintained the level of professionalism that I have come to expect. More

by Nydia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Verga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Giamarino
February 26, 2023

Great people, very knowledgeable, as well as accommodating. Would definitely buy with them again in the future. More

by gbuccellato1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Verga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Cheryl
February 01, 2023

Very nice, clean and the service is great. Ahmed’s service was actually great. I am pleased. This is my third vehicle purchased from this dealership. More

by Lanoixlaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Verga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed and Blake
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