Acura of Valley Stream

The dealership is not a good place to buy and returns cars. I need to return my MDX but no one wants to help me unless i buy another car from them. I dont need the car. No one is answering the phone a cars. I need to return my MDX but no one wants to help me unless i buy another car from them. I dont need the car. No one is answering the phone anymore. Be very carefull dealing with them. More

Knowledgeable, professional and efficient. Steve Verga is awesome! He made rolling over from my old lease into a new one a seemless transaction. I couldn’t have asked for a better experience. awesome! He made rolling over from my old lease into a new one a seemless transaction. I couldn’t have asked for a better experience. More

Nice company and professional. They were will informed of what service I needed and the broke it down where I could understand. Time waiting was not really long, and the waiting area was comfortable and clea what service I needed and the broke it down where I could understand. Time waiting was not really long, and the waiting area was comfortable and clean. More

This is going to be my new place to bring my car . I had a awesome first experience. . you guys are Better than the other Acura dealership I have been taking my car to . see you guys on Monday. a awesome first experience. . you guys are Better than the other Acura dealership I have been taking my car to . see you guys on Monday. More

Outstanding service by Richie Baez. Professional, thorough, clear, concise, several positive updates while I waited. Acura should be proud of his presence as an employee. thorough, clear, concise, several positive updates while I waited. Acura should be proud of his presence as an employee. More

Not really sure why a simple oil change took so long, but the service advisor (Courtney) was so good I'll be back every 3k. the service advisor (Courtney) was so good I'll be back every 3k. More

Last week I visited this dealership, which I had purchased multiple cars from in the past. Previous customer service had been acceptable. However, on my most recent visit I had a very bad customer s purchased multiple cars from in the past. Previous customer service had been acceptable. However, on my most recent visit I had a very bad customer service experience.The salesperson never gave me his name, didn't show me not even one car and proceeds to sit me in an office and sell me a number. He lectures me on the difference between needs and wants. At over 40 years of age, I'm sure I know the difference. Tells me that the way I want to buy the car is wrong (I wanted a pre owned certified), but he attempted to lease me a new MDX. If you want to buy an Acura consider going elsewhere. If your looking to buy a number give Valley Stream Acura a shot but beware with them it doesn't matter how you get to the number only that you get there...right Mr. Salesman! More

Working with Alex Montoya was a great experience. He answered all of my questions and helped to make the process of purchasing my Acura ILX both easy and enjoyable! answered all of my questions and helped to make the process of purchasing my Acura ILX both easy and enjoyable! More

I have to say, I don’t like Acura, but I love Acura for hiring Courtney. She is a true gem that personifies professionalism. She makes you really feel at home, and by the time you leave, your ready to take hiring Courtney. She is a true gem that personifies professionalism. She makes you really feel at home, and by the time you leave, your ready to take her with you. She is very knowledgeable, understanding, and Down to earth. I drive all the way from Brooklyn because of her service and will continue to do so as long as she is there. I really hope corporate reads this And gives Courtney her much deserved just do! Terrance Carpenter More

Courtney Jackson was exceptional! Her professionalism, knowledge, positive attitude and attention to detail were outstanding! She was thoughtful to review with me my 36 point inspection. knowledge, positive attitude and attention to detail were outstanding! She was thoughtful to review with me my 36 point inspection. More