Acura of Sherman Oaks

Dishonest people We had a very bad experience dealing with the agent and Manager in this location. They made us believe that we were approved for a car loan. They made We had a very bad experience dealing with the agent and Manager in this location. They made us believe that we were approved for a car loan. They made us sign documents and released the car to us. But to our surprise they called after 2 days and told us to find a co-signer because our credit scores of d735 was not approved after giving them 4 thousand dollars down payment. Its a scam. They told us to come back and sign another document making it different from previously agreed. We found them dishonest and decided to return the car to them after we used it for a week. Now they’re trying to sell the car as brand new with a higher tag although it has 175 miles on it.They want people to believe that’it’s brand new. It was not. They screwed us up. Giving us a lot of emotional stress and anxiety. This is not a good place to buy a car, you might end up getting the same agony we went through. They are very dishonest and not trustworthy. More

Amazing experience The service and accommodations were top notch. And the cars are great too. The waiting area was much appreciated. There were plenty of complimentary The service and accommodations were top notch. And the cars are great too. The waiting area was much appreciated. There were plenty of complimentary snacks n drinks. Since I had my 6 year old neice, the kids activity room was a true unexpected blessing. More

Good Salesperson and Exprience Our salesperson as Center Acura, Alfredo S, was a pleasure to deal with. He knew about the car and was responsive to calls and questions. He is defi Our salesperson as Center Acura, Alfredo S, was a pleasure to deal with. He knew about the car and was responsive to calls and questions. He is definitely a good person to seek out if you go there to look at cars. More

Good experience I got my first car from here few weeks ago. The total experience is really good, especially the dealer who worked with me, Alfredo Sierra. He is reall I got my first car from here few weeks ago. The total experience is really good, especially the dealer who worked with me, Alfredo Sierra. He is really friendly and professional, always ready to answer questions. I would say his good service was also one of the reasons I finally took the car. More

If you want to be abused- this is the place for you! The service writer was rude, the service manager unprofessionally HID when he was paged. When the general manager got paged, he also hid. Expect no o The service writer was rude, the service manager unprofessionally HID when he was paged. When the general manager got paged, he also hid. Expect no one to help you if you have a service issue. More

Very helpful and professional This was the 3rd car, and the 2nd Acura, I have bought from Al Herbst. Honestly, I cannot imagine dealing with anyone else to buy a car. I trust him. This was the 3rd car, and the 2nd Acura, I have bought from Al Herbst. Honestly, I cannot imagine dealing with anyone else to buy a car. I trust him. His honesty and integrity have never let me down. My whole experience at Center Acura was helpful and friendly. And I am absolutely thrilled with the car! More

Very friendly, dedicated to his client satisfaction and hone I called for a car they had for sale and from the beginning he showed his curtesy and interest in a very relax and friendly way. Car was purchased and I called for a car they had for sale and from the beginning he showed his curtesy and interest in a very relax and friendly way. Car was purchased and it is even better than what we were told. I highly recommend Kami as he knows cars well and so honest about it. More

Helpful, Honest, and Friendly We really enjoyed the service we received from everyone at Center Acura, but especially Kami. We purchased our 2016 Acura MDX with the comfort of know We really enjoyed the service we received from everyone at Center Acura, but especially Kami. We purchased our 2016 Acura MDX with the comfort of knowing we got a good deal and without having to go through a tremendous hassle. More importantly, Kami took the time to help us every step of the way without pressuring us at all. What a great experience! More

Kami Husseini I Purchased 2016 MDX From Kami. I Was Very Impressed With His Integrity And Professionalism. I Highly Recommend Him For Your Next Automobile purch I Purchased 2016 MDX From Kami. I Was Very Impressed With His Integrity And Professionalism. I Highly Recommend Him For Your Next Automobile purchase! Ahmad. More

Great car buying experience overall !!! Kami was the best. Just bought 2016 MDX, Kami did a great job !!! Very knowledgeable and courteous. No pressure !!! Just breezed through our car buying experience. Just bought 2016 MDX, Kami did a great job !!! Very knowledgeable and courteous. No pressure !!! Just breezed through our car buying experience. High recommend Kami. More