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Acura of Seattle

Seattle, WA

4.9
836 Reviews

301 Baker Blvd.

Seattle, WA

98188

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836 Reviews of Acura of Seattle

December 16, 2021

I was in for a oil change. Mentioned my breaks were squeaking and grinding, I had 29,000 miles on my RDX. They replaced my front and rear brakes against a Acura recall bulletin I wasn’t aware of. (N More

by susan.arend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, O'Brien Auto Group
Jan 03, 2022 -

Acura of Seattle responded

Thank you for the wonderful review, Susan! We are thrilled to hear that our service team took great care of you and your car. We look forward to see you again soon! Cheers, Acura of Seattle

December 15, 2021

I’ve been dealing with Acura of Seattle for years. Anthony Napenias is my go to person in the service dept. He is very knowledgeable and his customer service is awesome. I give a big thanks to him and More

by Ms.K.Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Napenias
Dec 15, 2021 -

Ms.K.Ken responded

I’ve been dealing with Acura of Seattle for years. Anthony Napenias is my go to person in the service dept. He is very knowledgeable and his customer service is awesome. I give a big thanks to him and the service he always provides. Keep up the good work.

Dec 16, 2021 -

Acura of Seattle responded

Thank you so much for your kind words, Ms. Ken. We really appreciate you taking the time out to share your experience with us. Cheers, Acura of Seattle

December 15, 2021

My rep is always helpful. Wait times are not that long and I can always get in pretty fast. More

by Tee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
O'Brien Auto Group
Dec 16, 2021 -

Acura of Seattle responded

Thank you so much for your kind words, Tee. We really appreciate you taking the time out to share your experience with us. Cheers, Acura of Seattle

December 11, 2021

I live in Mill Creek and travel to your location because of the impeccable service I receive every time I need service on my car! Acura of Seattle and its professional staff represent the Standard of Excell More

by the_phoenixx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dary Chum, compliment to Seattle Acura service team!!, O'Brien Auto Group
Dec 16, 2021 -

Acura of Seattle responded

Carl, wow! We can't thank you enough for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We look forward to working with you again in the future! Acura of Seattle

December 10, 2021

As soon as I walked in, my fam and I were greeted immediately. So glad we stopped by Acura of Seattle because it has been a superb communication from start to finish. Ekam, David and Robert were such More

by JohnC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ekam Deol, David Ly, and Robert Dela Merced
Dec 16, 2021 -

Acura of Seattle responded

Thank you for the awesome review, John! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you. Come back and see us soon! Acura of Seattle

December 08, 2021

Easy to get an appointment. Qualified technicians and advisors. Wished the waiting room has more ammenities More

by martin_margo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
O'Brien Auto Group
Dec 16, 2021 -

Acura of Seattle responded

Thank you for the awesome review, Martin! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you. Come back and see us soon! Acura of Seattle

December 07, 2021

Awesome dealership, Yung was straight forward and no BS. Just the way I like it and our finance guy Erwin was the truth also. Hands brown the best at Acura of Seattle. More

by Pfunk436
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yung and Erwin, O'Brien Auto Group
Dec 16, 2021 -

Acura of Seattle responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Cheers, Acura of Seattle

December 07, 2021

I've worked with Christopher Castro on deals in the past; this time I was looking for a 2022 RDX which is hard to find. Christopher kept in contact, providing regular updates on what was available. When I fo More

by Darrin G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Castro
Dec 16, 2021 -

Acura of Seattle responded

Thank you so much for your kind words, Darrin. We really appreciate you taking the time out to share your experience with us. Cheers, Acura of Seattle

December 06, 2021

As always, my service experience was exceptional. Anthony has been my service agent for about 10 years now with all of the 3 vehicles I have purchased at Acura of Seattle. I couldn't ask for a better service More

by wicklander13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
O'Brien Auto Group
Dec 16, 2021 -

Acura of Seattle responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Cheers, Acura of Seattle

December 05, 2021

I had a good experience at the service the department because of John S. I had my MDX transmission and the front and rear differential fluids replaced.the process take about 1 hour and 45 minutes. I g More

by Moun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John S, O'Brien Auto Group
Dec 16, 2021 -

Acura of Seattle responded

Thank you so much for your kind words, Moun. We really appreciate you taking the time out to share your experience with us! Cheers, Acura of Seattle

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