Acura of Seattle
Seattle, WA
Filter Reviews by Keyword
By Type
836 Reviews of Acura of Seattle
Long-term customer - over ten years. Prompt, courteous,knowlegable,professional, accurate. I plan to purchase my next vehicle from this dealership Prompt, courteous,knowlegable,professional, accurate. I plan to purchase my next vehicle from this dealership More
Good experience having my 90K service and shout out to Anthony Napenias for his customer service. I was able to get a few small repairs, in addition, and am very happy with the service. Anthony Napenias for his customer service. I was able to get a few small repairs, in addition, and am very happy with the service. More
Great to be greeted by a most familiar face, Anthony, in Service when I brought my RDX in for routine maintenance check. Most appreciative for the always friendly, efficient and personalized customer servi Service when I brought my RDX in for routine maintenance check. Most appreciative for the always friendly, efficient and personalized customer service. This dealership has it 'hands down' for sales and service. More
The dealer work fast and very helpful they work with customers efficiently and everything is well explained. Double thumbs up to all their employees. customers efficiently and everything is well explained. Double thumbs up to all their employees. More
The manager was more focused on himself and his pride vs. the customer. The service was not fixed when it was completed and had to be rechecked. The communication on status during the long service was not d the customer. The service was not fixed when it was completed and had to be rechecked. The communication on status during the long service was not done using the technology they spend so much time using. The price was excessive for diagnosis, and the parts price seemed relatively reasonable for small things on the labor side. The staff was not proactive and did not follow up promptly. More
Service was average. Staff was average. Pricing was excessive, not interested in researching warranty issues during service. Overall, employees were just “there” but not Staff was average. Pricing was excessive, not interested in researching warranty issues during service. Overall, employees were just “there” but not engaged or interested in any type of customer experience. More