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Acura of Salem - Service Center

Salem, OR

4.9
478 Reviews

478 Reviews of Acura of Salem - Service Center

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November 03, 2024

Customer service was attentive to what I had to say about my Acura. I am concerned if your technicians are qualified to do my recalls ? Last time I was in you had one technician. More

by mdemello1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

November 01, 2024

Thank you for always doing amazing job, appreciated you hard work and highly recommend it. More

by Maria G Hernandez De Ita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

October 30, 2024

All staff were wonderful and kind but especially Kevin. He took the time after my recall items were completed to go over items in my car with me. I had never been explained several things (bought at a diff More

by KELS6678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

October 29, 2024

Kevin went way above to make sure my safety was his #1 concern. Acura of Salem and Kevin is what will always bring me back to buy a car More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem! Safety is always our #1 concern.

October 29, 2024

Very accommodating and friendly. Kevin is great to deal with. I travel 2 and a half hours to get work done on our car More

by ELMSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

October 29, 2024

The help was fast, excellent, and with a minimum of red tape. Having Kevin to deal with made the situation easy, and over the top in kindness and fairness. More

by MERRILYARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

October 25, 2024

Truly outstanding service. We only take our vehicle to the Dealership we purchased our vehicle from. You cannot get a better deal, better service, or a better sales experience More

by fergusonautobrokers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

October 25, 2024

Kevin made it all worth the drive to Salem from Vancouver. His service was outstanding. Having my car washed and vacuumed almost made me cry 😢. Made me so happy. More

by VIKKIP13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

October 24, 2024

Very friendly and very fast! Not to mention that the snacks are an amazing perk! More

by EDGAR.DELHORNO2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

October 24, 2024

Friendly knowledgeable and helpful! Car washing and detailing was great and a real plus for us. Thanks More

by rahatteberg47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

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