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Acura of Salem - Service Center

Salem, OR

4.9
478 Reviews

478 Reviews of Acura of Salem - Service Center

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November 30, 2022

Excellent assistance with an unusual problem that occurred during the warranty period. Same day resolution! More

by PATTIFELLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Acura of Salem responded

Thank you for the opportunity to get you patched up and back on the road!

November 06, 2022

great to work with, very understanding, friendly and courteous can believe they get the job done fast and accurate More

by CJPETE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cody cain
Nov 30, 2022 -

Acura of Salem responded

We do our best to be accurate and fast. Thank you for choosing Acura of Salem!

November 01, 2022

Always a good experience. Service manager Kevin does a great job of getting us in and out in a timely manner. More

by FAIRWAYDM
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Nov 30, 2022 -

Acura of Salem responded

We look forward to working with you again. Thank you for choosing Acura of Salem!

October 21, 2022

Kevin gas been great to work with and is always quick to respond to our needs. More

by DISAAK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Acura of Salem responded

Kevin is great! Thank you for choosing Acura of Salem!

October 21, 2022

Good service, good people. They are aware that your time is valuable and work to ensure you are in and out timely More

by MARTYOAKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren S
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Acura of Salem responded

Was the 1-star rating a mistake? Thank you for your kind words and for choosing Acura of Salem.

October 19, 2022

Excellent service! Anna did a great job! We will return in the future and let our friends know of the quality of service! More

by jfkingsbury66
Customer Service
Recommend Dealer
Yes
Employees Worked With
Anna Coreas
Oct 28, 2022 -

Acura of Salem responded

We look forward to seeing you again! Thank you for choosing Acura of Salem!

October 18, 2022

Acura of Salem has always been a genuine pleasure to work with. I have had all of my Acura vehicles serviced there, they always have done a great job. More

by BRUCE.A.FLETCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Oct 28, 2022 -

Acura of Salem responded

We appreciate your kind words and this review. Thank you for choosing Acura of Salem!

October 18, 2022

Always wonderful to work with, extremely helpful and informative. I have brought my Acura to Salem because of the service team and how well they take care of us each time. We live in Tangent so this i More

by thalsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Oct 28, 2022 -

Acura of Salem responded

We appreciate you trusting us with servicing your Acura and for making the hour drive out here! Thank you for choosing Acura of Salem!

October 13, 2022

This dealership is awesome fast service friendly people very clean Easy in-and-out Very reasonable pricing More

by FHJIM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Oct 28, 2022 -

Acura of Salem responded

Thank you for being such an awesome customer! Thank you for choosing Acura of Salem!

October 07, 2022

From the owner Mike to Anna the new Acura service advisor, excellent customer service and attention to detail. More

by DIBBLE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Oct 12, 2022 -

Acura of Salem responded

Thank you for choosing Acura of Salem for your service needs!

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