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Acura of Salem - Service Center

Salem, OR

4.9
478 Reviews

478 Reviews of Acura of Salem - Service Center

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March 02, 2023

Great service and people are always friendly and welcoming. When finished my car handles out standing and they also ask if you like it to be washed and vacuumed. That tops off the service at all ti More

by Jose Pallares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Mar 02, 2023 -

Acura of Salem responded

We like to go above and beyond. Thank you for choosing Acura of Salem!

March 01, 2023

Excellent service! Everyone treats me with respect and kindness. Thank you for helping us out! More

by J_BRITTON525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Acura of Salem responded

Respect and kindness are our goals with every interaction. Thank you for choosing Acura of Salem!

February 27, 2023

Acura of Salem provided outstanding service and workmanship in the repair of my 2015 MDX. The assistance provided by Service Specialist Kevin Tillett instilled confidence and trust in the process … More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Mar 02, 2023 -

Acura of Salem responded

We're glad we could earn your trust in servicing your MDX. Thank you for choosing Acura of Salem!

February 25, 2023

Excellent Customer Service. Kind, they provided quick service for my vehicle and made sure to answer all my questions. More

by Tere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Mar 02, 2023 -

Acura of Salem responded

We take our customer service seriously. Thank you for choosing Acura of Salem!

February 23, 2023

Excellent experience purchasing my brand new 2023 Acura Integra. Abel and Bernardo were so patient explaining all the new technology features. Rodolfo in the Finance Department made it so easy to und More

by KHAZARD54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Feb 23, 2023 -

Acura of Salem responded

Enjoy your new Integra! Thank you for choosing Acura of Salem!

February 20, 2023

Phenomenal customer service. Very satisfied with the car maintenance service provided by their staff. Very professional. More

by PIERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Feb 23, 2023 -

Acura of Salem responded

Thank you for choosing Acura of Salem, we appreciate your business and hope to serve you again in the future.

February 10, 2023

Took oil change took 2hrs. No wash, was told that would take another hour. Don’t believe I’ll drive to Salem for future services. More

by TLRUSHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Tillett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Feb 14, 2023 -

Acura of Salem responded

Thank you for this review and feedback. We don't want anyone to feel like they weren't given a 5-star treatment when they leave Acura of Salem. Please give us a call or send an email to service@acuraofsalem.com.

February 07, 2023

I am very pleased with the service I had done recently! Kevin in service and Mark in parts were excellent to deal with. The whole process from start to finish was great! Thank you Acura of Salem! More

by HPOLVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in parts dept , Anna Coreas
Feb 08, 2023 -

Acura of Salem responded

We thank you for choosing Acura of Salem for your service and parts needs!

February 06, 2023

Acura Always has great service and is very professional. It makes owning an Acura even better. More

by Donron42008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Feb 06, 2023 -

Acura of Salem responded

Owning an Acura is pretty great! Thank you for choosing Acura of Salem!

February 03, 2023

They listen to my issues. They advise on how to take care of the issues in a timely manner. They also give me a loaner if I need one. They seem to not only care about the car More

by Bren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Acura of Salem responded

We do care! Thank you for choosing Acura of Salem and we hope to serve you in the future.

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