Acura of Salem - Service Center

People were very courteous but I will say when I arrived everybody was eating lunch and I was waiting outside for 8 or 9 minutes but I can’t turn the car off because I believe the battery finally died. I d everybody was eating lunch and I was waiting outside for 8 or 9 minutes but I can’t turn the car off because I believe the battery finally died. I don’t want them to have to tow it from their lot. More

Exceptional service. Very courteous, explained in detail as to what to expect. Kept me informed throughout the process. Also provided shuttle service which was an icing o Very courteous, explained in detail as to what to expect. Kept me informed throughout the process. Also provided shuttle service which was an icing on the cake. More

Great job diagnosing and repairing. Great communication along the way. Thank you for getting us taken care of. Great communication along the way. Thank you for getting us taken care of. More

Service advisor was super helpful in evaluating options for brake job, vibration issue and cosmetic repair options. for brake job, vibration issue and cosmetic repair options. More

Staff always goes above and beyond for the customer, and the coffee and cookies hit the spot. the coffee and cookies hit the spot. More

This team of professionals are truly the best! Always greeted with a smile and friendly. Always greeted with a smile and friendly. More

Excellent assistance with an unusual problem that occurred during the warranty period. Same day resolution! occurred during the warranty period. Same day resolution! More

great to work with, very understanding, friendly and courteous can believe they get the job done fast and accurate courteous can believe they get the job done fast and accurate More

Always a good experience. Service manager Kevin does a great job of getting us in and out in a timely manner. Service manager Kevin does a great job of getting us in and out in a timely manner. More

Kevin gas been great to work with and is always quick to respond to our needs. respond to our needs. More