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Acura of Salem - Service Center

Salem, OR

4.9
435 Reviews

435 Reviews of Acura of Salem - Service Center

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February 25, 2023

Excellent Customer Service. Kind, they provided quick service for my vehicle and made sure to answer all my questions. More

by Tere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Mar 02, 2023 -

Acura of Salem responded

We take our customer service seriously. Thank you for choosing Acura of Salem!

February 23, 2023

Excellent experience purchasing my brand new 2023 Acura Integra. Abel and Bernardo were so patient explaining all the new technology features. Rodolfo in the Finance Department made it so easy to und More

by KHAZARD54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Feb 23, 2023 -

Acura of Salem responded

Enjoy your new Integra! Thank you for choosing Acura of Salem!

February 20, 2023

Phenomenal customer service. Very satisfied with the car maintenance service provided by their staff. Very professional. More

by PIERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Feb 23, 2023 -

Acura of Salem responded

Thank you for choosing Acura of Salem, we appreciate your business and hope to serve you again in the future.

February 10, 2023

Took oil change took 2hrs. No wash, was told that would take another hour. Don’t believe I’ll drive to Salem for future services. More

by TLRUSHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Tillett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Feb 14, 2023 -

Acura of Salem responded

Thank you for this review and feedback. We don't want anyone to feel like they weren't given a 5-star treatment when they leave Acura of Salem. Please give us a call or send an email to service@acuraofsalem.com.

February 07, 2023

I am very pleased with the service I had done recently! Kevin in service and Mark in parts were excellent to deal with. The whole process from start to finish was great! Thank you Acura of Salem! More

by HPOLVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in parts dept , Anna Coreas
Feb 08, 2023 -

Acura of Salem responded

We thank you for choosing Acura of Salem for your service and parts needs!

February 06, 2023

Acura Always has great service and is very professional. It makes owning an Acura even better. More

by Donron42008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Feb 06, 2023 -

Acura of Salem responded

Owning an Acura is pretty great! Thank you for choosing Acura of Salem!

February 03, 2023

They listen to my issues. They advise on how to take care of the issues in a timely manner. They also give me a loaner if I need one. They seem to not only care about the car More

by Bren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Acura of Salem responded

We do care! Thank you for choosing Acura of Salem and we hope to serve you in the future.

February 01, 2023

Kevin is the best super helpful and everyone else was too! Love the personal attention for customer More

by EYE1SCRUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Feb 06, 2023 -

Acura of Salem responded

Kevin is great! Thank you for choosing Acura of Salem!

January 20, 2023

Kevin, took care of me. I have multiple Acura vehicles. I have pretty good service over the years. I appreciated this last visit as Acura. A+. More

by bbgoatboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service
Jan 23, 2023 -

Acura of Salem responded

We look forward to serving you on your next visit. Thank you for choosing Acura of Salem!

January 19, 2023

Excellent service, efficient and at a good price. Will certainly return and recommend. Thank you. More

by dk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Jan 23, 2023 -

Acura of Salem responded

We love a good recommendation! Thank you for choosing Acura of Salem!

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