436 Reviews of Acura of Salem - Service Center
Best service anywhere! Provided loaner car, Made sure I had everything we wanted. Very good job Provided loaner car, Made sure I had everything we wanted. Very good job More
Not all my issues were resolved so not to happy about that and the ones worked on I am not sure about yet and considering the price I paid to what I thought to be done right I shouldn’t be questioning th that and the ones worked on I am not sure about yet and considering the price I paid to what I thought to be done right I shouldn’t be questioning the work as I am More
Kevin at Salem Acura is the best always straight up answers and always goes above and beyond when I bring the Acura in for service. I highly recommend you coming to Acura to get your car serviced. 5 S answers and always goes above and beyond when I bring the Acura in for service. I highly recommend you coming to Acura to get your car serviced. 5 Stars More
Kevin Tillet is a terrific customer service rep! Everything is always done right and on time. Everything is always done right and on time. More
The service dept. and the tech were great. I will come back for future service. and the tech were great. I will come back for future service. More
Very pleased with the service we received on our Acura recently from making the appointment through the entire process. recently from making the appointment through the entire process. More
When I call for service they always accommodate immediately. Everyone is friendly and professional always willing to answer any q questions we have. immediately. Everyone is friendly and professional always willing to answer any q questions we have. More
We have been going to this dealer for several years and always have a good experience having service done. always have a good experience having service done. More
We recently had a unique situation occur when we found out we needed to have our TLX transmission replaced that thankfully was covered by Acura's extended warranty. When I discussed this with Kevin, the A out we needed to have our TLX transmission replaced that thankfully was covered by Acura's extended warranty. When I discussed this with Kevin, the Acura Service Advisor, he was very thoughtful, professional and willing to do whatever he could to get us back on the road ASAP. We were very impressed and thankful that the Acura service team was able to replace the transmission, radiator, hoses and a multitude of other parts to get our car running like new in only a couple of weeks. Kevin did a great job keeping us posted on progress throughout the entire process.. Great job by all those in volved!! More
Service was excellent. Kevin was the best, he was knowledgeable and made the experience great. Appreciate the Master mechanic working on my complex front end problem when h Kevin was the best, he was knowledgeable and made the experience great. Appreciate the Master mechanic working on my complex front end problem when he was physically not 100%. More