Acura of Salem - Service Center

Good service , friendly customer service , very knowledgeable staff with prompt attention to concerns and willingness to give an honest diagnostic knowledgeable staff with prompt attention to concerns and willingness to give an honest diagnostic More

Kevin provides excellent above and beyond customer service. He is professional and punctual ,he always projects a positive can-do spirit in helping get my car needs met as soon as possible. He delive service. He is professional and punctual ,he always projects a positive can-do spirit in helping get my car needs met as soon as possible. He delivers each and every time. He is always calm so I never feel rushed and he always has time for a good laugh. Is there anything else we can do for you? , he follows the end of my service appointment with. . I actually enjoy coming to get my car serviced. The waiting room environment is very conducive for me to get work done while I am waiting. Great snacks too! Thank you Kevin and team members. More

I have an old Acura that is a second car. I'm elderly myself. This dealer has provided all service for this car from purchase. Very reliable and helpful - I trust them to do what's neede I'm elderly myself. This dealer has provided all service for this car from purchase. Very reliable and helpful - I trust them to do what's needed fairly and accurately. A bit expensive but isn't everything. Kevin is very friendly and helpful. Everyone treats me well. More

Very helpful and courteous. Very comfortable waiting area. Had a cup of coffee Very nice! Very comfortable waiting area. Had a cup of coffee Very nice! More

Brent Baker was fantastic! He took great care of me finding a new-to-me Acura! He took great care of me finding a new-to-me Acura! More

Disappointed. Felt condescended to. Sent away with no diagnosis or resolution to solving significant problem. Felt condescended to. Sent away with no diagnosis or resolution to solving significant problem. More

Quick service, great pricing. Will be bringing my Acura in for regular service for the foreseeable future. Will be bringing my Acura in for regular service for the foreseeable future. More

Prompt, helpful and friendly service in a reasonable amount of time on each visit. I don’t even live in Salem anymore, but still return to this dealership! amount of time on each visit. I don’t even live in Salem anymore, but still return to this dealership! More

Kevin is very professional and friendly. He is knowledgeable about the services required to maintain my vehicle. He is knowledgeable about the services required to maintain my vehicle. More

Vehicle was fixed same day Brought my vehicle because it jumped its timing. Brought it in at 8am and was ready for me by 5pm same day. jumped its timing. Brought it in at 8am and was ready for me by 5pm same day. More