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Acura of Salem - Service Center

Salem, OR

4.9
480 Reviews

480 Reviews of Acura of Salem - Service Center

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October 29, 2023

Kevin and his crew did a very good job of informing us what was needed at a reasonable price and also got us a nice loaner car to use while the work was being done. More

by kenandy6564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Oct 29, 2023 -

Acura of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 27, 2023

Excellent service, excellent staff, that actually listens to the customers concerns, that is what we all are looking for when we go into a service department. I have recommended the service department to oth More

by CLARA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Acura of Salem responded

Thank you for sharing your thoughts about your experience with Acura of Salem. We look forward to sharing your compliments with Kevin and our crew. Thanks for the five-star rating. We appreciate your business and hope to see you again soon! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 27, 2023

I find this to be the best dealership around. They know how to take care of customers, the technicians are great. Kevin always goes above and beyond to make sure my car is taken care of. Five sta More

by donpost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Oct 29, 2023 -

Acura of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 27, 2023

One of my favorite dealerships, very attentive and friendly I know I can trust any recommendations they may have in regards to service of me Acura. More

by POORFARM88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Oct 29, 2023 -

Acura of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Salem; we look forward to having you as a valued customer for many years to come. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 25, 2023

Friendly people. Very good service and place. Thank you for your hard work and a much needed support. More

by rimmabunas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Oct 26, 2023 -

Acura of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 24, 2023

Service met and exceeded expectations. Anna’s professionalism and attention to detail was the icing on the cake! More

by stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Coreas
Oct 24, 2023 -

Acura of Salem responded

Thank you, Stan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Salem. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 22, 2023

Kevin-Service Manager, is knowledgeable, patient, welcoming. Office staff efficient. Clean, inviting customer waiting area. More

by RONNSANDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Oct 22, 2023 -

Acura of Salem responded

Thanks for sharing about your experience with Acura of Salem. We appreciate your business and hope to see you again soon! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 19, 2023

Amazing communication! the staff is great they explain detailed information about my vehicle and what is needed to keep it in good condition. More

by YZUNIGA85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Acura of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 19, 2023

Very nice people, kept me posted about what was being done and how much more time it would be. Great car. More

by lewisls5176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

lewisls5176 responded

Wouldn’t go anywhere else

Oct 20, 2023 -

Acura of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 19, 2023

Service manager Mike Schmidt was extremely professional, caring, and thorough in helping me navigate a complicated mechanical issue with my Acura. I took the car out of town from Bend to Salem Acura where t More

by LKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Acura of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

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