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Acura of Salem - Service Center

Salem, OR

4.9
480 Reviews

480 Reviews of Acura of Salem - Service Center

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December 03, 2023

They couldn't find the issue. They didn't charge me for the visit but my electric system still doesn't work. Kevin was honest and professional. More

by UMMYAHYA03
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tillett
Dec 13, 2023 -

Acura of Salem responded

Thank you for giving us the opportunity and we hope to serve you in the future. Thank you for choosing Acura of Salem!

November 28, 2023

Excellent & honest service. The lady, Anna was excellent to deal with as we made the appt. from Nelson BC. Kevin was also excellent. He has obvious knowledge of the product More

by TDBARTER
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Dec 13, 2023 -

Acura of Salem responded

Thank you for this very kind review! Thank you for choosing Acura of Salem!

November 24, 2023

With them since 2005 servicing our Acuras… bringing the first from Fairfield CA, leasing the second, then leasing and then purchasing the third which I have had now for 12 years. More

by JACQUELYNSCHROEDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Dec 13, 2023 -

Acura of Salem responded

Here's to another 12 great years! Thank you for choosing Acura of Salem!

November 22, 2023

Kevin and Cody are the best. Great to work with. Really know there products. Would highly recommend this service department. More

by kcbain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody, Travis, Anna Coreas
Dec 13, 2023 -

Acura of Salem responded

Thank you for your recommendation and review! Thank you for choosing Acura of Salem!

November 18, 2023

very good very good, good customer service and very helpful very good, good customer service, very helpful and easy to talk to' fast work More

by Jaime.glez
Recommend Dealer
Yes
Employees Worked With
Anna Coreas, Anna Coreas
Dec 13, 2023 -

Acura of Salem responded

We're glad we could assist! Thank you for choosing Acura of Salem!

November 14, 2023

Always pleased with the level of service I receive from Acura. Though the complementary car wash and vacuum never seem to be done when they say it was or it was done poorly. The services techs and Kevin ar More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Nov 15, 2023 -

Acura of Salem responded

Maggie, thank you for choosing Acura of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 11, 2023

They have treated me fairly and they have taken care of my car. Plus given me a veteran discount. No complaints. More

by raoberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Nov 12, 2023 -

Acura of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 08, 2023

Everyone in the acura service center was very friendly and it was serviced quickly and very informative. More

by sblighton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The girl greeting me outside when I arrived. 5 star, Anna Coreas
Nov 08, 2023 -

Acura of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Salem, we look forward to having you as a valued customer for many years to come! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 06, 2023

Fast response… great service and very friendly staff. Would recommend to everyone if I could ;) More

by gancoheating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Nov 07, 2023 -

Acura of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 03, 2023

every time I receive very high quality service I am very grateful to the workers especially Kevin More

by demcukurij416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Nov 04, 2023 -

Acura of Salem responded

Thank you so much for your kind words for Kevin, and for taking the time to leave us this wonderful feedback! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

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