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Acura of Salem - Service Center

Salem, OR

4.9
436 Reviews
Call Service Center (503) 588-5000

436 Reviews of Acura of Salem - Service Center

Sort by
October 25, 2023

Friendly people. Very good service and place. Thank you for your hard work and a much needed support. More

by rimmabunas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Report | Print
Oct 26, 2023 -

Acura of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 24, 2023

Service met and exceeded expectations. Anna’s professionalism and attention to detail was the icing on the cake! More

by stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Coreas
Report | Print
Oct 24, 2023 -

Acura of Salem responded

Thank you, Stan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Salem. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 22, 2023

Kevin-Service Manager, is knowledgeable, patient, welcoming. Office staff efficient. Clean, inviting customer waiting area. More

by RONNSANDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Report | Print
Oct 22, 2023 -

Acura of Salem responded

Thanks for sharing about your experience with Acura of Salem. We appreciate your business and hope to see you again soon! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 19, 2023

Amazing communication! the staff is great they explain detailed information about my vehicle and what is needed to keep it in good condition. More

by YZUNIGA85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Acura of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 19, 2023

Very nice people, kept me posted about what was being done and how much more time it would be. Great car. More

by lewisls5176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

lewisls5176 responded

Wouldn’t go anywhere else

Oct 20, 2023 -

Acura of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 19, 2023

Service manager Mike Schmidt was extremely professional, caring, and thorough in helping me navigate a complicated mechanical issue with my Acura. I took the car out of town from Bend to Salem Acura where t More

by LKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Acura of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 18, 2023

Polite and courteous, fast, fair and efficient! Love this dealership & employees! Will definitely continue this business relationship. More

by AKOENIG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Report | Print
Oct 19, 2023 -

Acura of Salem responded

Thanks for sharing your thoughts about your experience with Acura of Salem. We appreciate your business and hope to see you again soon! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 17, 2023

Kevin and crew were efficient and did a good job with the service on my Acura MDX. More

by mikelavery1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Acura of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Salem, we look forward to having you as one of our valued customers for many more years to come! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 17, 2023

Everyone is so helpful from the parts department to Kevin in the service department. Some repairs I performed myself they advised me on. Thank you for the assistance. More

by resqrandy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Acura of Salem responded

Thanks for sharing about your experience with Acura of Salem. We appreciate your business and hope to see you again soon! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 12, 2023

High quality and very professional people to work with. Always follow up with us to make sure we are receiving the optimal services. More

by cpvelazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Report | Print
Oct 25, 2023 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

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