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Acura of Salem - Service Center

Salem, OR

4.9
479 Reviews

479 Reviews of Acura of Salem - Service Center

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July 03, 2024

Helpful team, fast service and very accommodating. Provided a nice loner and was able to give me a coupon for the work I needed. More

by RobinFreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

We grateful we could assist! Thank you for choosing Acura of Salem!

July 01, 2024

Very nice experience purchasing our new RDX. Never felt pressured at any point during the purchase and delivery. All first rate people. More

by GRANDVIEW33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

Enjoy your new RDX! Thank you for choosing Acura of Salem!

July 01, 2024

Kevin got my vehicle in the same day and had it finished quickly. He’s so knowledgeable and always takes such good care of his clients. Special thanks to him and tech Donovan for fixing its problems and get More

by ARMSTRONGALISHA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donovan
Jul 10, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

July 01, 2024

Very professional and knowledgeable about recalls. Very comfortable waiting area and timely service. Willing to adjust to my needs to return to work quickly. More

by Deb Satterfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

We are always happy to accommodate! Thank you for choosing Acura of Salem!

June 27, 2024

Very friendly and efficient! Mike Schmidt and Kevin take their jobs very seriously! Great job! More

by Sue rende
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

June 22, 2024

Extremely responsive; customer focused and efficient! Kevin, the service representative is exceptional. I highly recommend Acura of Salem. More

by blairnd17
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem! We appreciate your recommendation!

June 22, 2024

I recently had my car serviced at Salem Acura, and I couldn’t be more impressed with the experience. The service advisor, Kevin, kept us well-informed throughout the repair process, ensuring we knew exa More

by Actionbas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Acura of Salem responded

We appreciate your kind words! Thank you for choosing Acura of Salem!

June 21, 2024

I can always count on Kevin for the best experience for my service work. I can trust his advice and follow up. Even the quality of my car wash was outstanding. More

by HSHOWELL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Please give a shout out to whoever washed my Acura! Fantastic job!
Jul 11, 2024 -

Acura of Salem responded

We appreciate you choosing us! Thank you for choosing Acura of Salem!

June 20, 2024

The service was done quickly and without any issues, I was happy to get in and out in a timely manner. I appreciate the fact that they told me I didn’t need to have any additional work done. More

by VCHAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Acura of Salem responded

We work hard to be quick! Thank you for choosing Acura of Salem!

June 18, 2024

Awesome! !!!! I had a medical appointment and was short on time- They were very accommodating - explaining the work to be done. I made my appointment ! Very pr More

by JODYTREAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

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