Acura of Salem - Service Center

Crystal greeted me as I was stepping out of my car and started paperwork soon for my oil change. She kept me updated and made sure I talked with the manager, Kevin I believe, regarding any additional main started paperwork soon for my oil change. She kept me updated and made sure I talked with the manager, Kevin I believe, regarding any additional maintenance that may be necessary. As I was leaving I got locked in by other customers..she noticed my situation and immediately got keys and moved a car so I could depart.. I appreciated that extra measure of customer service! More

I had an excellent experience. They deliver what's promised. This is my third experience. They deliver what's promised. This is my third experience. More

I’ve always had great prompt service. Very friendly and explanation of car needs easy to understand. Very friendly and explanation of car needs easy to understand. More

They did a great job…timely and informative that is all that I have to say that I have to say More

Kevin was very friendly and welcoming. You could tell he had our best interest in mind . I will go back to this Acura dealer again in the future. You could tell he had our best interest in mind . I will go back to this Acura dealer again in the future. More

I felt the management was aware of the needs of my daily schedule to service my MDX. They also provided transportation for me as needed schedule to service my MDX. They also provided transportation for me as needed More

Serviced my car as expected. Nice people and good service. Got my car back cleaned too. Nice people and good service. Got my car back cleaned too. More

Evan with Sprinter service is great to work with and always listens and explains everything well always listens and explains everything well More

Outstanding service at a good price along with good communication makes Kevin and Salem Acura the go to place! communication makes Kevin and Salem Acura the go to place! More

Wow. I would’ve given Kevin 10 stars. He went way above and beyond! He researched coordinated and fixed something in my car I told him I wanted fixed in t I would’ve given Kevin 10 stars. He went way above and beyond! He researched coordinated and fixed something in my car I told him I wanted fixed in the future (but he even was able to get it done this time)! Superb! More