Acura of Salem - Service Center

Kevin Tillett exceeded our expectations with his professional yet personal approach. Thanks to the trust that Kevin was able to instill in us when we first arrived in the service drive we felt comp professional yet personal approach. Thanks to the trust that Kevin was able to instill in us when we first arrived in the service drive we felt completely confident in the diagnosis of the unknown issues we were experiencing. Kevin kept us informed throughout the whole process from diagnosis to final delivery. Kevin was a pleasure to work with. In fact I have already referred a few other friends that own Hondas to see Kevin. Thank you Kevin and Master Technician Cody! Sincerely Joe McCormick More

Good service. Knowledge people gave discount in service. Provided shuttle service drop and pick up. Knowledge people gave discount in service. Provided shuttle service drop and pick up. More

Very friendly and knowledgeable staff, I was greeted with in a few seconds after entering the service department. Strongly recommend this place for outstanding customer service. in a few seconds after entering the service department. Strongly recommend this place for outstanding customer service. More

Kevin is always friendly, helpful and knowledgeable. Great follow through on his part. You are lucky to have him. Great follow through on his part. You are lucky to have him. More

Avoid dealership as dismissive. I recommend service. Location too small & needs better signage, separate from other dealerships. I recommend service. Location too small & needs better signage, separate from other dealerships. More

Friendly well prepared for your service and always go over what was done and future needs like tires and in my case recall. over what was done and future needs like tires and in my case recall. More

I have worked with Acura Salem since 2005 & have almost always been very happy with their service & people skills. They are warm & welcoming & keep you informed through the process. I rarely give 5 points, always been very happy with their service & people skills. They are warm & welcoming & keep you informed through the process. I rarely give 5 points, so 4 is still the top! More

Very responsive, review post service what was done and found.. Appreciate the car wash before you leave! found.. Appreciate the car wash before you leave! More

Have traded with Avura of Salem since 2014 and they have always provided curtius and helpful service. This wss our second Acura. always provided curtius and helpful service. This wss our second Acura. More

Friendly, knowledgeable staff & wonderful service. Kevin was not on site but the gal who filled in for him was excellent. Kevin was not on site but the gal who filled in for him was excellent. More