Acura of Salem - Service Center

I recently had my car serviced at Salem Acura, and I couldn’t be more impressed with the experience. The service advisor, Kevin, kept us well-informed throughout the repair process, ensuring we knew exa couldn’t be more impressed with the experience. The service advisor, Kevin, kept us well-informed throughout the repair process, ensuring we knew exactly what was happening and when the car would be ready. The dealership truly prioritizes customer satisfaction; they not only fixed the car but also cleaned it, leaving it in pristine condition. Salem Acura has mastered the art of excellent customer service, making the entire experience seamless and enjoyable. More

I can always count on Kevin for the best experience for my service work. I can trust his advice and follow up. Even the quality of my car wash was outstanding. my service work. I can trust his advice and follow up. Even the quality of my car wash was outstanding. More

The service was done quickly and without any issues, I was happy to get in and out in a timely manner. I appreciate the fact that they told me I didn’t need to have any additional work done. was happy to get in and out in a timely manner. I appreciate the fact that they told me I didn’t need to have any additional work done. More

Awesome! !!!! I had a medical appointment and was short on time- They were very accommodating - explaining the work to be done. I made my appointment ! Very pr !!!! I had a medical appointment and was short on time- They were very accommodating - explaining the work to be done. I made my appointment ! Very professional and considerate! More

Very professional. Can always count on quality work and flexible with appointments and having your vehicle ready Can always count on quality work and flexible with appointments and having your vehicle ready More

Service was great the minute I arrived at the dealership. Kevin did an amazing job with communicating what was needed for my vehicle. Kevin did an amazing job with communicating what was needed for my vehicle. More

Easy in and easy out. Quick and painless oil chang, wash and vacuum. Thanks for everything Quick and painless oil chang, wash and vacuum. Thanks for everything More

I owned an Acura for 21 years & was always pleased with the service! I sold my Acura because we were downsizing to one car which is my husband’s Honda CRV! We do not like the service at Honda so started the service! I sold my Acura because we were downsizing to one car which is my husband’s Honda CRV! We do not like the service at Honda so started bring our CRV to Acura for servicing & have been very pleased! More

They are always so happy to help. I appreciate the thorough and accurate work they do. I appreciate the thorough and accurate work they do. More

Kevin Tillett exceeded our expectations with his professional yet personal approach. Thanks to the trust that Kevin was able to instill in us when we first arrived in the service drive we felt comp professional yet personal approach. Thanks to the trust that Kevin was able to instill in us when we first arrived in the service drive we felt completely confident in the diagnosis of the unknown issues we were experiencing. Kevin kept us informed throughout the whole process from diagnosis to final delivery. Kevin was a pleasure to work with. In fact I have already referred a few other friends that own Hondas to see Kevin. Thank you Kevin and Master Technician Cody! Sincerely Joe McCormick More