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Acura of Salem - Service Center

Salem, OR

4.9
433 Reviews

433 Reviews of Acura of Salem - Service Center

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August 04, 2024

Super easy routine service experience, great communication and transparency with work getting done. Quick turnaround time and everything went as expected. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

August 03, 2024

Prompt, friendly service. Lobby was clean and they had drinks and snacks available which was nice. More

by jkwht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

August 03, 2024

Our first time at Salem Acura for service of our RDX. Very impressed with explanations given, and appreciative of the military discount. We will definitely continue having our vehicle serviced at your e More

by LKVANHESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

August 03, 2024

They were very professional and took care of what I took the car in for! More

by JGREGWILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

July 03, 2024

Helpful team, fast service and very accommodating. Provided a nice loner and was able to give me a coupon for the work I needed. More

by RobinFreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

We grateful we could assist! Thank you for choosing Acura of Salem!

July 01, 2024

Very nice experience purchasing our new RDX. Never felt pressured at any point during the purchase and delivery. All first rate people. More

by GRANDVIEW33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

Enjoy your new RDX! Thank you for choosing Acura of Salem!

July 01, 2024

Kevin got my vehicle in the same day and had it finished quickly. He’s so knowledgeable and always takes such good care of his clients. Special thanks to him and tech Donovan for fixing its problems and get More

by ARMSTRONGALISHA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donovan
Jul 10, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

July 01, 2024

Very professional and knowledgeable about recalls. Very comfortable waiting area and timely service. Willing to adjust to my needs to return to work quickly. More

by Deb Satterfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

We are always happy to accommodate! Thank you for choosing Acura of Salem!

June 27, 2024

Very friendly and efficient! Mike Schmidt and Kevin take their jobs very seriously! Great job! More

by Sue rende
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

June 22, 2024

Extremely responsive; customer focused and efficient! Kevin, the service representative is exceptional. I highly recommend Acura of Salem. More

by blairnd17
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Acura of Salem responded

Thank you for choosing Acura of Salem! We appreciate your recommendation!

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