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Acura of Salem - Service Center

Salem, OR

4.9
475 Reviews

475 Reviews of Acura of Salem - Service Center

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February 07, 2025

Great communication and service. Easy drop off and kept me in the loop about repairs. More

by Quintero.manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Kevin was great in getting me in and out for my service in the time slot he told me it will take to get the job done. I appreciate his candid with time, that helped me to manage my time. More

by hawad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Always great service and friendly office staff! I will continue to support Acura of Salem. More

by CORVALREITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Kevin is really knowledgeable on Acura vehicles. I had several questions and he answered them!! Best service ever More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Great customer service. Bad location with minimal parking and hard to maneuver commercial street. Overall very satisfied More

by amarie1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
January 31, 2025

Kevin is great! He is super knowledgeable about my car and I never feel like he is selling me services I don’t actually need. More

by Maggie McKechnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I had an AWD light come on a couple of times. Checked with Kevin and he recommended keeping track. It came on more frequently, so they did a transmission service that was due and a diagnostic on More

by HUDKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Friendly service and a quick turnaround with my vehicle. Provided a comfortable waiting area with free coffee. More

by Edgar Bustamante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Best place I have been to get my car serviced Kevin explain to me what was wrong in a way I could understand and went over safety inspection that they performed. Was super happy with the respect and kn More

by tylorwhite0327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

I was impressed that the service advisor was waiting for me and had attempted to look up a history on my vehicle even though I had not been to the dealership before. The service was done sooner than I expec More

by ROGERRAMJET333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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