Acura of Rochester

excellent customer service Everything was fast and very kind. Took out the time to actually listen and make it happen for customers. Very professional. I hope to do business aga Everything was fast and very kind. Took out the time to actually listen and make it happen for customers. Very professional. I hope to do business again soon with Joel. More

My new ILX I was very much impressed with the professionalism and courtesy of this dealership. The salesman, Tim Ferris, never badgered or pressured me into lea I was very much impressed with the professionalism and courtesy of this dealership. The salesman, Tim Ferris, never badgered or pressured me into leasing this car. Frank Wagner, business manager, walked me through the financial elements of the deal. More

Excellent detail work I don't ever write reviews like this but I have to praise Acura of Rochester for how pleased I am with my recent experience. Just a simple wash, wax a I don't ever write reviews like this but I have to praise Acura of Rochester for how pleased I am with my recent experience. Just a simple wash, wax and interior cleaning was the best value ever. Price was reasonable, work was of the highest quality with great attention to detail and my car looks and smells like new. Awesome job, service team!! -Gina L More

I leased both a TLX and an ILX! I gave the rating of 5 in all categories because both Jim Perrin and Paul Liebert were knowledgeable, very friendly, and extremely efficient in helpin I gave the rating of 5 in all categories because both Jim Perrin and Paul Liebert were knowledgeable, very friendly, and extremely efficient in helping us. My husband and I leased 2 vehicles. We went in looking for a new TLX, and needed some work done on a used TSX that we currently had. Jim Perrin worked it out so we could trade in the TSX without having to pay to have the work done, and got us into a brand new ILX for less than what we were paying for the TSX. The whole dealership, including service and Kim Simmons are top notch. We have been recommending them, and will definitely be leasing our future vehicles with Garber. Hope all the same people stay there! Sincerely, Mark and Sandy Grossman More

For the past four years Acura of Rochester has serviced my 2002 Acura TL, and now my 2007 Acura TL. I choose dealer service for my used cars because I expect manufacturer and model specific trained techni my 2002 Acura TL, and now my 2007 Acura TL. I choose dealer service for my used cars because I expect manufacturer and model specific trained technicians. I am willing to pay a little more for luxury service. The service bays are clean and well lighted, Similarly the technicians wear clean uniforms and are neat consistent with the Acura image. The service coordinators are very friendly. They remember my name, know me, even though service visits are infrequent. The service advice is solid, dependable, good in considering my vehicle and needs. The car is returned to me in spotless condition. I continue to be well satisfied with the service provided. I recommend Acura of Rochester service to other Acura owners. More

Excellent knowledge of the product. Easy to work with with a pleasant personality. Good listener and responsive to my needs. Overall a very good experience. with a pleasant personality. Good listener and responsive to my needs. Overall a very good experience. More

I recently bought an Acura ILX & had a wonderful experience! Initially, I got in contact with Acura through the online moderator and he did an excellent job of putting me in touch with a salesman. M experience! Initially, I got in contact with Acura through the online moderator and he did an excellent job of putting me in touch with a salesman. My salesman Brian was very proficient and quick in responding to my e-mails about possible leasing options. I came into the dealership to test drive the car and not only was I blown away by the car, I was thoroughly impressed with the knowledge, professionalism, and approachability Brian offered to me as a customer. The sales transaction was smooth, painless, and easy from start to finish. I would highly recommend Brian & the Acura dealership in offering top-notch service! More

I ordered my 3rd Honda, a 2013 CRZ-EX from Garber in late December. This was my first experience with Garber and I was delighted with the quality of service I received from the staff, particularly Rick and E December. This was my first experience with Garber and I was delighted with the quality of service I received from the staff, particularly Rick and Elizabeth. I expect I will be among the first in Rochester to purchase a 2013 CRZ-EX, particularly in the color I selected; Passion Berry Pearl. This is my second CRZ and I am overly satisfied with it and look forward with great anticipation to the delivery of my new 2013 CRZ-EX. Thank you Rick and Elizabeth. More

Brian was extremely knowledgable and committed about the MDX. His friendly, honest personality and excellent people skills made our purchase experience enjoyable. He was great. MDX. His friendly, honest personality and excellent people skills made our purchase experience enjoyable. He was great. More

Brian is always friendly and professional! This is the 3rd car we have bought from him so we obviously like working with him! He goes out of his way to get things taken care of quickly and always makes it 3rd car we have bought from him so we obviously like working with him! He goes out of his way to get things taken care of quickly and always makes it easy. More