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Acura of Rochester

Rochester, NY

4.5
71 Reviews

3883 West Henrietta Road

Rochester, NY

14623

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Showing 71 reviews

November 30, 2017

Leased a new 2018 Acura RDX from Paul Liebert at Garber. Paul was extremely knowledgeable, professional and accommodating through every step of the purchase process. He made our leasing effort go very smoot More

by M. Havens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Liebert
Dec 01, 2017 -

Acura of Rochester responded

Thank you for choosing Acura of Rochester for your Acura RDX purchase. We are glad you enjoyed working with Paul and we thank you for sharing that experience with others! Kevin I Parker, General Manager/Managing Partner

November 11, 2017

Great experience! Worked through what I wanted in a car then went out of their way to deliver. Transfer of ownership day of took less than an hour and it was smooth sai More

by Kbogs3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Liebert
Nov 13, 2017 -

Acura of Rochester responded

Thank you for choosing Acura of Rochester for your recent vehicle purchase. We appreciate your business and thank you for sharing your experience with others. Enjoy your new Acura! Kevin I Parker, General Manager/Managing Partner

November 06, 2017

Surprising, refreshing experience Amazing low pressure, knowledgeable sales people. We will recommend to all of our friends and colleagues. This was by far the best car buying experien More

by Kj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Dwyer, Gregory Hunt
Nov 06, 2017 -

Acura of Rochester responded

Thank you for choosing Acura of Rochester for your recent vehicle purchase. We hope you are enjoying your new car and thank you for sharing your experience Kevin I Parker, General Manager/Managing Partner

November 01, 2017

2018 MDX We live in Baldwinsville, NY and chose to try Acura of Rochester because we were not happy with Crest Acura in Syracuse, where we had purchased 3 MDX' More

by Tony in B'ville
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Liebert
Nov 01, 2017 -

Acura of Rochester responded

Thank you for giving Acura of Rochester the opportunity to earn your business. I am glad you enjoyed your experience with our staff. We thank you for sharing you visit with others and hope we have created a customer for life. Thank you again! Kevin I Parker, General Manager/Managing Partner

October 02, 2017

Enjoyable experience Received an excellent deal from a salesman who really understood the car, and our needs. We never expected to lease, but the lease package provided me More

by BobAndCol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Wood, Ryan Dwyer, Paul Emerson
Oct 02, 2017 -

Acura of Rochester responded

Thank you for choosing Acura of Rochester and for sharing your experience with others. We appreciate your business and thank you for sharing that experience with others. Enjoy your new Acura. Kevin I Parker, General Manager/Managing Partner

October 02, 2017

Enjoyable experience Received an excellent deal from a salesman who really understood the car, and our needs. We never expected to lease, but the lease package provided me More

by BobAndCol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Wood, Ryan Dwyer, Paul Emerson
Oct 02, 2017 -

Acura of Rochester responded

Thank you for choosing Acura of Rochester and for sharing your recent experience with our team. We appreciate your business and are thrilled to know how well your visit with our dealership went! Enjoy your new Acura. Kevin I Parker, General Manager/Managing Partner

August 18, 2017

Amazing! First of all, when I first arrived, I was offered a drink. I needed a vehicle to drive while they worked on my car and they provided me with one. Ma More

by Skylar Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Hetrick, Matt Schaffer
Aug 22, 2017 -

Acura of Rochester responded

Thank you for choosing Acura of Rochester for your vehicle service. I am thrilled to read that you were able to experience the difference that Acura of Rochester offers its customers. We appreciate you sharing your experience and thank you again for your business. Kevin I Parker, General Manager/Managing Partner

August 08, 2017

Excellent buying experience Chris W is an excellent salesmen and person. Returned to work with him because of his professionalism. Chris has great knowledge of the cars. I nev More

by Princess57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Mariotti, Christopher Wood
Aug 08, 2017 -

Acura of Rochester responded

Thank you for continuing to choose Acura of Rochester and for your faith in Chris Wood and our dealership. We value your business and are happy to read about your experience with Chris. Kevin I Parker, General Manager/Managing Partner

May 23, 2017

How to facilitate the RDX in selling itself! My wife and I had visited 5 competitive auto dealers in our area. When we visited this Acura showroom we expected the norm in "car salesmanship". Chr More

by Andrew & Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Wood
Jul 25, 2017 -

Acura of Rochester responded

Thank you for allowing Acura of Rochester the opportunity to earn your business. I also want to thank you for the kind words for Chris Wood. Transaction Facilitator is great way to describe him and our staff. We are advocates for remarkable cars and for our customers. Thank you again and enjoy the RDX. Kevin I Parker, Managing Partner

April 01, 2017

Happy Buyer Rick was a perfect gentleman from start to finish, and I never felt pressured to buy. Great experience! I just went to look for a "new" used car and More

by kim from cazenovia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gross
Jul 25, 2017 -

Acura of Rochester responded

Thank you for choosing Acura of Rochester for your new to you vehicle. I am glad you enjoyed working with Rick. Enjoy your new vehicle and thank you for your business. Kevin I Parker, Managing Partner

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