Acura of Rochester

Rick was extremely helpful in making sure I found the right vehicle for me. Him and Jabin were both great and it was an enjoyable car buying experience. right vehicle for me. Him and Jabin were both great and it was an enjoyable car buying experience. More

Great service, I highly recommend anyone looking into a new vehicle to get their service with Acura of Rochester new vehicle to get their service with Acura of Rochester More

We had a great experience with Rick Gross to buying our new car Acura RDX. He was very helpful, friendly and knowledgeable. He treated us with curtesy and showed us the new features of the new car. We hi new car Acura RDX. He was very helpful, friendly and knowledgeable. He treated us with curtesy and showed us the new features of the new car. We highly recommend Rick Gross as a sales person. More

Had an amazing experience with buying my first car. Thank you for your assistance, and thank you Maryam who was vey nice and helpful. Good luck you for your assistance, and thank you Maryam who was vey nice and helpful. Good luck More

Hello yes Julia Kenyon Never contacted me back. I left my name and information and I still have not heard anything back from Julia Kenyon name and information and I still have not heard anything back from Julia Kenyon More

Luxury Experience From the very first contact with Acura of Rochester, we felt respected and cared for which continued throughout the entire process. The communication From the very first contact with Acura of Rochester, we felt respected and cared for which continued throughout the entire process. The communication was excellent. Everyone was helpful and went above and beyond! Great experience! More

Heater problem Went for a quick problem as the air do not blow in the driver and passenger side. Wanted me to take an appointment and pay $130 minimum just to see wh Went for a quick problem as the air do not blow in the driver and passenger side. Wanted me to take an appointment and pay $130 minimum just to see what is causing the problem. Eric Cartier said it could be a chewed cable by a mouse??.?? Not a good response. The Acura is 2019 MDX and I believe it is still understand manufacturers warranty More

Great Experience I visited Acura of Rochester to look at the Acura TLX. Rick Gross was the salesperson I met with. He was extremely knowledgeable, professional, and I visited Acura of Rochester to look at the Acura TLX. Rick Gross was the salesperson I met with. He was extremely knowledgeable, professional, and friendly. I felt very comfortable discussing the car and asking questions. Although I will probably decide to go with a less expensive car, I was so impressed with Mr. Gross that I wanted to leave a review. More

Excellent repair experience I had a great experience with Acura of Rochester. I was visiting family in the area and noticed that my car was leaking fluid from the rear axle. I ha I had a great experience with Acura of Rochester. I was visiting family in the area and noticed that my car was leaking fluid from the rear axle. I had a short window of time to address the issue before a six hour drive home. Al from the service department recognized the potential for this to turn into a very expensive problem and found time to service my car despite the department being booked out for two weeks. My problem ended up being the result of some faulty maintenance work done by another dealer back home, and I received a picture of the faulty work to take with me. The repair came in under the estimate, and communication with Al was professional and straight forward. An A+ experience, I highly recommend this dealer for service. More

Great dealership! I was extremely happy with my experience at Acura of Rochester. Our salesman, Rick Gross, was knowledgeable, professional and personable. He explain I was extremely happy with my experience at Acura of Rochester. Our salesman, Rick Gross, was knowledgeable, professional and personable. He explained everything and made the process seamless and easy. We highly recommend both the dealership and Rick. More