548 Reviews of Acura of Ramsey - Service Center
My experience was amazing and satisfactory Charles from Acura of Ramsey was very helpful and took care of my car as if it was his own car. He helped me with all the issues that I had and made m Charles from Acura of Ramsey was very helpful and took care of my car as if it was his own car. He helped me with all the issues that I had and made my experience very easy and not stresfful at all. I have and definitely will continue to refer friends and family to Ramsey Acura. More
Professional and Thorough I never hesitate to take my vehicle in to Acura of Ramsey's service department for needed work or to check on an issue. They have always been professi I never hesitate to take my vehicle in to Acura of Ramsey's service department for needed work or to check on an issue. They have always been professional and thorough, explaining each step in the process and any needed repairs. The process of securing a loaner vehicle (when one is available) is also made very easy. I received a phone call both to discuss a needed repair and a call once the repairs were completed and my car was ready to be picked up. Always excellent customer care. More
Best Service EVER I have had an Acura since 2003. Acura of Ramsey has the BEST service and salesmanship. Stu Fogler sold or leased me my cars over the years and I nev I have had an Acura since 2003. Acura of Ramsey has the BEST service and salesmanship. Stu Fogler sold or leased me my cars over the years and I never had to haggle. Charles Lakhan the Service Manager and his Assistant Tom Sabiel always greet me with a smile. They call me while I have a loaner and tell me updates of my car. They are punctual. I always trust their advise. More
Very accommodating Was able to bring my vehicle in the same day, the identified other essentials and worked to take care of them quickly. Ron was very helpful! Was able to bring my vehicle in the same day, the identified other essentials and worked to take care of them quickly. Ron was very helpful! More
Excellent service Ron is very helpful. Quick service and they are very honest here. They don't try to make you get anything done to your car and explain why the things Ron is very helpful. Quick service and they are very honest here. They don't try to make you get anything done to your car and explain why the things on the multi point inspection are a concern More
Recall service I was promptly greeted by a consultant, Roberto, who confirmed my appointment for an air bag replacement and asked if I had any further concerns. I I was promptly greeted by a consultant, Roberto, who confirmed my appointment for an air bag replacement and asked if I had any further concerns. I told him of my concern about an engine noise upon acceleration. He kept me informed every step of the way and my car was test driven to help determine the cause. I was very pleased by the prompt and courteous service. More
Service of vehicle Staff that will go above and beyond to satisfy customer needs. Price of services very competitive and would gladly return for future service of my veh Staff that will go above and beyond to satisfy customer needs. Price of services very competitive and would gladly return for future service of my vehicle. More
Always Excellent Service I have been a customer of Acura of Ramsey for 17 years and have always had excellent service. I would not buy an Acura from any other dealership nor w I have been a customer of Acura of Ramsey for 17 years and have always had excellent service. I would not buy an Acura from any other dealership nor would I bring my Acura in for service to any other dealer's service department. The staff in the service department treat you like you are family. I have been using Tom Sabiel as my service manager. He is very professional, know his Acura cars, and always tries to give the customer the lowest price for the service. He is a pleasure to work with at Acura of Ramsey. More
To Date Good Experiences Have been here now 4x for regular maintenance. Never felt pressured to get work done. Feel that the mechanics/service department are thorough. Ni Have been here now 4x for regular maintenance. Never felt pressured to get work done. Feel that the mechanics/service department are thorough. Nice waiting area. Will keep going back. More
Excellent Service Although the dealership is VERY dated and bordering on shabby appearance the service department ALWAYS does a fantastic job for me. I will continue to Although the dealership is VERY dated and bordering on shabby appearance the service department ALWAYS does a fantastic job for me. I will continue to use the service department as long as Charles AND Donna are there (Donna could not be nicer). More