548 Reviews of Acura of Ramsey - Service Center
Great, fast, service! I was in and out in no time and I appreciate Ron knew what he was doing and read the comments on my service request beforehand saving me the time to r I was in and out in no time and I appreciate Ron knew what he was doing and read the comments on my service request beforehand saving me the time to repeat myself. Personally, Online booking and confirmation is a must, if anything I would suggest keeping it online and no phone calls before and after the appointment. Overall I am happy and recommend their service ,specially Ron and Debbie, to any Acura owner. More
SERVICE Excellent service department. Complete report on the work done on my Honda 2018 CRV. Very pleasant experience overall. The work was done in a timely Excellent service department. Complete report on the work done on my Honda 2018 CRV. Very pleasant experience overall. The work was done in a timely fashion. More
Recall My car was brought in due to a recall of paint peeling on the sunroof of my 2015 Acura MDX. My car was at the dealers for about 8 days during which t My car was brought in due to a recall of paint peeling on the sunroof of my 2015 Acura MDX. My car was at the dealers for about 8 days during which time I had a loaner car, an MDX, which I requested as I was familiar driving the MDX. I picked up my car, and the paint job was perfect. The car was detailed inside and out and looked showroom perfect. I though perhaps just a car wash would be done, but this was complete detailing. I also had some stain on the front hood that I could not remove, and requested it been removed, and that was done. The car looked amazing. I was impressed with the service. More
Great sales and Service Excellent sales Management, sales and service. I have been dealing with this dealership since 1991 and have never been disatisfies with sales or servi Excellent sales Management, sales and service. I have been dealing with this dealership since 1991 and have never been disatisfies with sales or service. Always treated with respect and professionalism. More
Courteous and fast service Great experience. Coffee was bad. Lounge area was ok. Car rides better than when I bought it in. Wheel alignment helped. The wait was not long. Great experience. Coffee was bad. Lounge area was ok. Car rides better than when I bought it in. Wheel alignment helped. The wait was not long. More
Acura Is No. ! Problem solved with HUD. Tom Sabiel was very helpful in diagnosing the HUD double vision problem and has ordered a new windshield. I’m happy that he Problem solved with HUD. Tom Sabiel was very helpful in diagnosing the HUD double vision problem and has ordered a new windshield. I’m happy that he researched the problem before he took apart the dashboard. Thanks, Tom More
Roberto- Great service advisor The dealership was able to get me a loaner car same day we had need for service. The dealer was able to address and repair timing chain, serpentine b The dealership was able to get me a loaner car same day we had need for service. The dealer was able to address and repair timing chain, serpentine belt, etc, all on very next day! Our service advisor Roberto kept us up to date through the diagnostic portion, telling us what was needed, when the car was next to be worked on, and calling us when the car was just about done, so we could pick up car as soon as possible. A great experience! More
As Always As always the attention to my service needs were handled promptly and efficiently. I would definitely recommend any family member and friend to Acura As always the attention to my service needs were handled promptly and efficiently. I would definitely recommend any family member and friend to Acura of Ramsey!!!! More
A/C service for my 2012 Acura TL My service rep Chris was very efficient and professional. I had my loaner car in minutes. He thoroughly explained to me what was done when I picked up My service rep Chris was very efficient and professional. I had my loaner car in minutes. He thoroughly explained to me what was done when I picked up my car. More
Another good service experience The oil change on my TL was performed in a timely manner. Only $39.95 for full synthetic. Car was washed and vacuumed. I'm happy. The oil change on my TL was performed in a timely manner. Only $39.95 for full synthetic. Car was washed and vacuumed. I'm happy. More