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Acura of Ramsey - Service Center

Ramsey, NJ

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548 Reviews

548 Reviews of Acura of Ramsey - Service Center

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September 16, 2019

very accommodating Did his best to get a good price on parts & labor. Always very helpful. Loaners were usually available. Serviced my car since I purchased it. More

by Silver12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sampieri
September 14, 2019

Service was great! Brought my car in. Taken care of immediately. Tom explained what would be done. Had a loaner car Tom came outside with me and explained the push butt More

by Toby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sabiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2019

Excellent The experience yesterday was excellent as always. My car was serviced well and completed in timely manner, i.e. a little over one hour. I could not b More

by Nicholas0710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart L. Fogler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Trujillo
September 11, 2019

knowledgeable, personable and efficient Chris assisted me first by telephone when my Acura MDX failed to start. Upon arriving, Chris was able to diagnose the issue and proved to be correct. More

by Acura Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sampieri
September 10, 2019

good, quick & quality called and was able to get a quick oil change on same day .. service was very quickly done - job well done. Nice job Chris & rest of staff - Thanks :) More

by dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sampieri
September 07, 2019

Service Great service....went in for oil change done in no time...Roberto explained what my car would need in the future an provided the cost. More

by Julio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Trujillo
September 06, 2019

Great customer service Ron Cohen was very helpful and knowledgeable. He called every few days to let me know how long the repair would take. He was attentive and apologetic More

by Bstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2019

Transmission Problem I had to bring my Acura RDX 2017 for the third time to look at the transmission problem. Finally, this time, the Service department flushed the transm More

by Jason Bourne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sabiel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Cohen
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2019

Recall Service It is currently pending for the recall service. I was informed by the service department that the work for the recall will be performed momentarily. More

by max
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lakhan
Sep 03, 2019 -

Acura of Ramsey responded

We’re so glad we were able to help you with your recall!

Sep 04, 2019 -

Acura of Ramsey responded

We’re so glad we were able to help you with your recall!

August 27, 2019

recall Excellent service,friendly service people. A pleasure to deal with performed recall service cleaned car inside and out and updated on all required mai More

by miajacq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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