Acura of Peoria - Service Center

Service was great. Loved the snacks and drinks. Loved the courtesy car wash even though it rained on my drive home. Excellent Service. Love it courtesy car wash even though it rained on my drive home. Excellent Service. Love it More

Went in to get my first service and met Matthew. He is the bomb. Friendly and very concise at what he does. Also caught up with my sales person Aaron which was a complete pleasure. He helped me with an is the bomb. Friendly and very concise at what he does. Also caught up with my sales person Aaron which was a complete pleasure. He helped me with an issue with motor vehicle and was just so helpful even knowing he wasn’t making a sale. Very excellent customer service. Will send people to you guys thanks! More

Always a pleasure to bring my car in for service. From my service writer to my technician, everyone does their job well and keeps me informed. service writer to my technician, everyone does their job well and keeps me informed. More

I would have to rate the dealership in two categories - sales and service. I tried to purchase a 2020 MDX Hybrid last August when they were just arriving from the factory. I had given the dealer a deposit sales and service. I tried to purchase a 2020 MDX Hybrid last August when they were just arriving from the factory. I had given the dealer a deposit for the car that arrived but the car was sold to someone else. I went to a dealership in Las Vegas and received great service and the car I wanted for less money. Bad experience with the Peoria sales department. As for the service department, I have had nothing but good service experiences. I had a 2009 MDX and they always made sure my car received the maintenance it needed. When my key fob needed a new battery, I stopped at the parts dept. and they replaced it for free!! Anytime there are available coupons, they give me the best deal. Vince was always my service contact but is now the service manager. He hates sitting in the office so he's out and about meeting customers and checking on the progress of your car's service. Today I met Brian Appleton and he was awesome! He was interested in my story with the sales department and thought I should receive the same benefits as a person who purchased their vehicle at Peoria Acura. How nice and great customer service. We all need kind and caring people in service professions and I had an exceptionally positive experience today. Thank you Brian and Vince!! More

I look forward to seeing my guys at Peoria Acura when I get my car serviced, they treat us like family.we love Acura cars get my car serviced, they treat us like family.we love Acura cars More

I came in for help with replacement of a sensor and harness. Brian and Alex were extremely helpful and everything was done in a timely manner with good communication. I was very happy with the work don harness. Brian and Alex were extremely helpful and everything was done in a timely manner with good communication. I was very happy with the work done and the people who helped me. I highly recommend the service center at Acura of Peoria. Thank you, Acura of Peoria! More

Since my first visit to Acura of Peoria, I've always felt that I was being taken care of. No matter how big or small of an issue, they never hesitate to assist me. It's gotten to the point where going to Acu that I was being taken care of. No matter how big or small of an issue, they never hesitate to assist me. It's gotten to the point where going to Acura of Peoria, feels like going to visit family. More

Great experience. Had trouble starting. Suspected battery. Brought in without appt. Service manager had techs quickly diagnose battery and swap out. Whole appt was approx 45 min. Appreciate that quic battery. Brought in without appt. Service manager had techs quickly diagnose battery and swap out. Whole appt was approx 45 min. Appreciate that quick items can be taken care of without appt. More

Melanie is a spectacular member of your team. Your website and ability to make an appointment on it sucks on. I have been using them since they were on Bell. Service is super and honest.. website and ability to make an appointment on it sucks on. I have been using them since they were on Bell. Service is super and honest.. More

The serve was outstanding! I needed service on my MDX and my schedule was tight. They got it done. Keep it up. Thanks to Alex! my schedule was tight. They got it done. Keep it up. Thanks to Alex! More