Acura of Peoria - Service Center

Had service on my 1994 Interga. I am very pleased with Vince Hancock because he is very professional and informative. I talked with the service director, Gary Callis, and told him thatr I am very pleased Vince Hancock because he is very professional and informative. I talked with the service director, Gary Callis, and told him thatr I am very pleased with the service techs and the loaner car program. My friend has a new CTS that needed service and for a loaner car they went next door to the dealer and they were given a Chevy from Enterprise Car Rental. I bought a new TL in 2006, and why I bought this at this dealer was because of the excellent service and the reputation of Acura cars. I been dealing with this company since 2004 for service and the 2006 which we bought new. I would recommend this dealership to all my friends or any one that would asked. Jerry and Paulette jaw More

Outstanding overall experience. Great communciation before, during, and after my first visit to Acura of Peoria. I recently moved to Phoenix and I'm very happy to find a great dealer to take my car to before, during, and after my first visit to Acura of Peoria. I recently moved to Phoenix and I'm very happy to find a great dealer to take my car to for service. Vince went above and beyond my expectations. More

Mike King took great care of us when we went to get our complimentary oil change. He made sure the car was taken care of and he was incredibly polite. Ryan Veretto was a pleasure to work with as well. complimentary oil change. He made sure the car was taken care of and he was incredibly polite. Ryan Veretto was a pleasure to work with as well. I have dealt with Ryan on three occasions. First, I got an oil change and he was professional and polite during our interaction. Later that day, the AC on our vehicle started having issues. I took it back to the dealer but unfortunately they were unable to duplicate the problem. I don't blame Ryan or the dealership because the problem was hard to pin point and it was rather sporadic at the time. The problem finally became obvious about two weeks later. I called the service department and they put me in contact with Ryan. Again, he was professional and very kind. I wanted to show him the problem and although he was busy, he found a technician to accompany me on a ride around the block so I could show someone the problem. I dropped the car off at 10AM and it was ready by 4PM. Ryan called to tell me that the finally located the source of the problem and it was covered under warranty so I wouldn't have to pay for anything. Ryan also made sure to have the car washed and the AC re-charged at no extra fee because this was my second time coming back for the same issue. I really appreciated the level of class, customer service and attentiveness provided by Ryan and everyone else at Acura of Peoria. Their service team makes my vehicle's issues a top priority even though I don't own an Acura. I appreciate everything they do and they have earned another loyal customer! More

I needed to visit the service center due to a recall notice for my 2004 MDX. Mike King was very attentive to my needs and was able to answer the questions I had about my car even though they were not r notice for my 2004 MDX. Mike King was very attentive to my needs and was able to answer the questions I had about my car even though they were not related to the recall work. Since I needed to stay at the dealership while the work was done I was able to visit with Alex Gonzalez about some of the new features on the newer models of the MDX and the RDX. He was able to give me some information to consider for the future. More

Excellent buying experience both times with Jorge, and always an excellent experience when bringing the vehicle in to Mike for service. This place is phenomenal no hassle.....no pressure.....like family! always an excellent experience when bringing the vehicle in to Mike for service. This place is phenomenal no hassle.....no pressure.....like family! More

Glenn was so great to work with, he made sure I was getting everything I needed and at a completely fair price. He was very kind and really made me feel like he cared, which is unusual these days. Than getting everything I needed and at a completely fair price. He was very kind and really made me feel like he cared, which is unusual these days. Thank you so much Glenn and Acura of Peoria for taking great care of our service needs, we will definitely be coming back!! More

I had a great experience at this dealership! I had a lot of maintenance that needed to be done and Ryan Veretto worked with me on the cost, prioritizing what needed to be done, and gave me overall the best of maintenance that needed to be done and Ryan Veretto worked with me on the cost, prioritizing what needed to be done, and gave me overall the best service I have had at a dealership. I highly recommend you go to this dealership and contact Ryan for assistance. More

Came in for warranty work on blinker and hands-free system. Parts were needed and a loaner car was provide. The car was ready when i was told it would. system. Parts were needed and a loaner car was provide. The car was ready when i was told it would. More

Awesome Experience! Customer Service was Great! I will be coming back... Ryan explained Service down to detail so I could understand what was being done. I really appreciatated his great attitude. coming back... Ryan explained Service down to detail so I could understand what was being done. I really appreciatated his great attitude. More

Vince is great, loaner car is nice prices still too high. I understand the higher prices at a dealership to cover the loaner car and amenedies but somewhat competitive prices would be nice. I understand the higher prices at a dealership to cover the loaner car and amenedies but somewhat competitive prices would be nice. More