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Acura of Peoria - Service Center

Peoria, AZ

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409 Reviews

409 Reviews of Acura of Peoria - Service Center

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June 10, 2018

Service Darren didn't just sell us the car. On a return visit he took all the time we needed to help us understand the car's features. Vince didn't just s More

by firstacura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Maus
Jun 11, 2018 -

Acura of Peoria responded

Dear firstacura, Thank you for sharing your positive purchase experience. We truly appreciate your business and thank you for choosing Acura of Peoria. We look forward to continuing our relationship with you for years to come! Best Regards, Lexie Cremieux Acura of Peoria Customer Relations Director Phone: 623.523.0843

March 21, 2018

Would avoid going here for service. I went for an oil change and was told my RDX with 16,000 miles was "asking for" $900 in service. I have never heard this before and the rep was no hel More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vince Hancock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Acura of Peoria responded

Dear John, We regret to hear you feel this way. Please contact me directly at 623.523.0843. We would like the opportunity to discuss this you. Best Regards, Lexie Cremieux Acura of Peoria Customer Relations Director 623.583.0843

November 20, 2017

New Car Purchase Cindy and I came into Dealership on a regular service visit. While there we met with Cvlient Advisor - Fred Peralta. Fred was very knowledgeable and More

by Wade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Peralta
Nov 21, 2017 -

Acura of Peoria responded

Dear Wade, Thank you for sharing your positive purchase experience. We truly appreciate your business and thank you for choosing Acura of Peoria. We look forward to continuing our relationship with you for years to come! Best Regards, Lexie Cremieux Acura of Peoria Customer Relations Director Phone: 623.523.0843

November 05, 2017

Awesome Rey Jacinto and Acura of Peoria are the best. This is the second car I have purchased from them. Matthew Brunson in service is just great he has alway More

by Ddominey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Loper, Rey Jacinto
Nov 06, 2017 -

Acura of Peoria responded

Dear Ddominey, Thank you for sharing your positive purchase experience. We truly appreciate your business and thank you for choosing Acura of Peoria. We look forward to continuing our relationship with you for years to come! Best Regards, Lexie Cremieux Acura of Peoria Customer Relations Director Phone: 623.523.0843

March 13, 2017

Bad customer service Just had the worst experience ever with a service center and dealership. Transmission in my 2016 RDX is skipping very badly, was told it is not Acura More

by Vincent Perna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Callis
Mar 24, 2017 -

Acura of Peoria responded

Dear Vincent Perna, We truly apologize for your experience. We did perform the service that Acura instructed us to do, in hopes that it will rectify the issue you are having with the transmission. We will advocate for you as our customer, however, as an Acura dealer, we have to abide by their policies and procedures. We will do everything in our power to rectify the problem. Please contact me directly with any questions or concerns. Best Regards, Lexie Cremieux Acura of Peoria Customer Relations Director Phone: 623.523.0843 Fax: 623.974.7666

March 05, 2017

Vince Hancock - Best Service Consultant in the Valley Kudos to Vince Hancock!!! Very honest and trustworthy. He will go the extra mile for you. Great dealership. They provide excellent service and really More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2017 -

Acura of Peoria responded

Dear Dennis, Thank you for sharing your positive experience. We truly appreciate your business and thank you for choosing Acura of Peoria. We look forward to continuing our relationship with you for years to come! Best Regards, Lexie Cremieux Acura of Peoria Customer Relations Director Phone: 623.523.0843

November 13, 2016

Warranty Work I took my car in for warranty repairs and was taken care of completely by the Great Team at Acura of Peoria. We don't normally purchase warranties o More

by BonJon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Callis
Nov 14, 2016 -

Acura of Peoria responded

Dear BonJon, Thank you for sharing your positive service experience. We truly appreciate your business and thank you for choosing Acura of Peoria. We look forward to continuing our relationship with you for years to come! Best Regards, Lexie Cremieux Acura of Peoria Customer Relations Director Phone: 623.523.0843 Fax: 623.974.7666

October 07, 2016

Excellent Service Mike King has been our service Advisor since 2008 and we have two Acura MDX. Mike is always professional and extremely knowledgeable about all techn More

by Diana Lowery
Recommend Dealer
Yes
Employees Worked With
Mike King
Oct 12, 2016 -

Acura of Peoria responded

Dear Diane Lowery, Thank you for sharing your positive experience. We truly appreciate your business and thank you for choosing Acura of Peoria. We look forward to continuing our relationship with you for years to come! Best Regards, Lexie Cremieux Acura of Peoria Customer Relations Director Phone: 623.523.0843 Fax: 623.974.7666

September 29, 2016

extraordinary service The service department at Acura Peoria and particularly Vince Hancock is really extraordinary. I am appreciated as a customer, confident that their r More

by Catherine Connolly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2016 -

Acura of Peoria responded

Dear Catherine Connolly, Thank you for sharing your positive experience. We truly appreciate your business and thank you for choosing Acura of Peoria. We look forward to continuing our relationship with you for years to come! Best Regards, Lexie Cremieux Acura of Peoria Customer Relations Director Phone: 623.523.0843 Fax: 623.974.7666

September 27, 2016

Excellent Service My second time at the dealership since I bought my new Acura TLX from there and Matthew Brunson, my advisor has been exceptional making sure all my ne More

by Ayo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2016 -

Acura of Peoria responded

Dear Ayo, Thank you for sharing your positive experience. We truly appreciate your business and thank you for choosing Acura of Peoria. We look forward to continuing our relationship with you for years to come! Best Regards, Lexie Cremieux Acura of Peoria Customer Relations Director Phone: 623.523.0843 Fax: 623.974.7666

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