Acura of Peoria - Service Center

Warranty work I was treated fairly. Service rep. Kept my interest in mind. Work was done as promised. Car was in great shape when I picked it up I was treated fairly. Service rep. Kept my interest in mind. Work was done as promised. Car was in great shape when I picked it up More

Great service and service advisor Matthew Brunson continues to to do everything possible to assure that we are happy from the first moment to the last in the service department at Acur Matthew Brunson continues to to do everything possible to assure that we are happy from the first moment to the last in the service department at Acura of Peoria. Both of our 2015 Acuras have been in Matthew’s care since our move from CA. We are very happy with all that has been done in caring for both cars. Thank you! More

Windshield replacement Brian was very helpful and the work was done on time. I was treated very well, how I would expect to be treated if I was a VIP. Brian was very helpful and the work was done on time. I was treated very well, how I would expect to be treated if I was a VIP. More

Horrible service experience! I had a appointment with service manager Vince to have a timing belt changed. I have purchased two rdx’s from this dealership which was plesent. The s I had a appointment with service manager Vince to have a timing belt changed. I have purchased two rdx’s from this dealership which was plesent. The service department is absolutely deplorable. I arrived, Vince left for the day was a no show for our appointment and I felt blown off. Seriously..what kind of luxury vehicle service department treats customers like this. Nobody in the service department seemed to know anything about my appointment nor want to assist. These guys are jerks and I’ve spent a lot of money has n the past with service. More

Efficient, excellent service every time! Always pleased with the service and staff at Acura of Peoria. Purchased two cars there! Brian in service was personable, efficient, and knowledgeable Always pleased with the service and staff at Acura of Peoria. Purchased two cars there! Brian in service was personable, efficient, and knowledgeable. Great experience! More

Compassionate sales people I came in for a quote for the service of my car. I was immediately greeted by Mike. After working with him and realizing that the cost of my car was t I came in for a quote for the service of my car. I was immediately greeted by Mike. After working with him and realizing that the cost of my car was too much to repare, Mike sympathetically Worked with me to find cars that were within my budget but still desirable for me. He took his time, was very informative, and didn’t push at all. I would recommend anyone why is in the market for a vehicle to contact Mike. More

Great Customer Service Definitely recommend Acura of Peoria to anyone looking for a vehicle, we always get great service from everyone specially Alex G. sales. If you’re loo Definitely recommend Acura of Peoria to anyone looking for a vehicle, we always get great service from everyone specially Alex G. sales. If you’re looking for a vehicle give him a call. More

Good .... until a problem Service was good until a problem. Dealt with several employees but particularly cannot recommend Vince Hancock. He was condescending (I'm a mere fem Service was good until a problem. Dealt with several employees but particularly cannot recommend Vince Hancock. He was condescending (I'm a mere female) and failed to make the promised contact. I've been waiting since May 15! June 14, 2018 letters to Brijen Dave, Lexie Cremieux and Matthew Brunson received no response. Previous emails received no response. More

Caring even After the Sale It has been 3 weeks since we purchased our Acura TLZ at this Dealership with the help of "Superstar", Alex Gonzalez. Aside from the "outstanding know It has been 3 weeks since we purchased our Acura TLZ at this Dealership with the help of "Superstar", Alex Gonzalez. Aside from the "outstanding knowledge, patience, and no pressure personality" in shopping for a car, the care and concern doesn't end once you've driven off the lot. I decided to have an improvement done to the car and contacted Alex for a recommendation for the work. He told me they have a specialist come into the dealership one day a week, and arranged for an appointment. Aside from escorting my wife to the Service Department and explaining what needed to be done, he made sure it was done in a timely manner since she was waiting for the car. Lastly, once the work was completed, Alex mentioned to my wife that a service person noticed the "low battery" alert regarding her key fob transmitter, so Alex not only replaced the battery for her, but sent an extra battery home for myself since both are close to the same "battery age." This is one super service dealership with totally OUTSTANDING Customer Service...even After the Sale. More

Many Thanks It was a very stressless experience and I thank Aaron for all his help and support. I never felt pressure from anyone. I'm enjoying the ride. It was a very stressless experience and I thank Aaron for all his help and support. I never felt pressure from anyone. I'm enjoying the ride. More