Acura of Peoria

Embarrassing honestly. Pricing makes no sense and when we were asking questions. The manager got really upset and was disrespectful and rude when we were trying to understa Pricing makes no sense and when we were asking questions. The manager got really upset and was disrespectful and rude when we were trying to understand the situation. They tried to bait and switch us with a warranty that was supposed to be built into the price. Never buy a car here!!! More

Jin Lee is the biggest fraud in the business. Should talk less and listen and think more. He talks so much xx and so fast he cant even remember what hes doing. Then his flunky Jared Templeton is Should talk less and listen and think more. He talks so much xx and so fast he cant even remember what hes doing. Then his flunky Jared Templeton is just as incompetent as Jin. Had a deal set where they were supposed to contribute $2k to sale. Kept sending me purchase orders not showing that $2k and saying yes the down payment will come from them. when it came down to me being a cash buyer they were no longer wanted to do the promised contribution. Jared acted like a total jerk saying it was a mistake when Jin clearly knew i was a cash buyer coming in with a check from USAA and even thanked me for my service. Jared said he didn’t realize i was a cash buyer. Thats total xx. Jin talks so much and faster than he can think thats the only way it could have been a mistake. The also sent me an email giving me $1000 off the unit i was interested in but said he could never sale a unit like the one i wanted under MSRP. But i got the proof. See pics below! 👇🏼 BEWARE OF ACURA OF PEORIA AND JARED TEMPLETON AND JIN LEE!!! More

Very knowledgeable and friendly people. Truly customer focused and oriented. A pleasure to do business . Truly customer focused and oriented. A pleasure to do business . More

All the staff were so awesome. I never knew such nice people exist. Jorge made my day amazing including the other staff I couldn’t remember their names. Their performance was above I never knew such nice people exist. Jorge made my day amazing including the other staff I couldn’t remember their names. Their performance was above excellent. More

The process was amazingly seamless from start to finish. Jorge was on top of it, he was honest, efficient, pleasant and knew exactly what I wanted. I was able to get in and out of the dealership with the ca Jorge was on top of it, he was honest, efficient, pleasant and knew exactly what I wanted. I was able to get in and out of the dealership with the car in under an hour. The sales manager I negotiated with was also amazing to work with and I will for sure work with him again We will be back for sure! More

I’ve bought or leased 7 vehicles from Acura of Peoria since 2010. I have not received comparable service from any other dealership ( and I have tried since I moved 140 plus miles away 4 years ago!). since 2010. I have not received comparable service from any other dealership ( and I have tried since I moved 140 plus miles away 4 years ago!). More

The dealership was excellent to deal with. They took care of you each step of the way. Our salesperson, Lawrence, as well as making our car buying a smooth process, was a genuinely nice guy. W They took care of you each step of the way. Our salesperson, Lawrence, as well as making our car buying a smooth process, was a genuinely nice guy. We feel that we had a great car buying experience and all of the staff worked together to make it that way. More

Very misleading sales tactics. Quoted a lower sales price and verbally committed to a reasonable "out the door" price, then when asked for a written quote they tacked on an additio Quoted a lower sales price and verbally committed to a reasonable "out the door" price, then when asked for a written quote they tacked on an additional $2,500 in "dealer added accessories". We passed on the deal and bought a car from another dealer. More

Outstanding experience. Very professional and great customer experience. I really appreciate it. Thank you so much. Very professional and great customer experience. I really appreciate it. Thank you so much. More

The whole experience was great. In and out very quickly. All pricing was agreed upon before hand. No surprises with pricing. In and out very quickly. All pricing was agreed upon before hand. No surprises with pricing. More